Bozard Ford Lincoln

Oil Change Initially, I was very disappointed to hear that my "quick" oil change would take an hour. I was ready to leave when I was told that everyone was told Initially, I was very disappointed to hear that my "quick" oil change would take an hour. I was ready to leave when I was told that everyone was told their wait would be an hour. I only had to wait about 40 minutes and the staff was very friendly. I really like the Ford rewards plan as well. I bought my truck at Bozard and will continue to get it serviced at there. More

Great experience!! Several weeks ago, I was looking to purchase a new 2014 Ford Mustang GT. I went to one dealership in Green Cove Springs, FL thinking I could get a gre Several weeks ago, I was looking to purchase a new 2014 Ford Mustang GT. I went to one dealership in Green Cove Springs, FL thinking I could get a great deal. The particular car I was searching for was not in their current inventory and they would have to locate it at another dealer. They quickly located it, but told me it would cost me an additional $350.00 to have it shipped to their dealership. Also, I was going to be trading in my 2013 Honda Accord EXL V-6, but when he told me what they were offering me as the trade in value, I was shocked. This particular dealership wasn't even offering me a fair value for my car. I even showed the salesman on my smartphone the NADA and Kelly Blue Book value for my car. He said they don't use either of those sites to put a value on cars. With that being said, I thanked him for his time and then drove to Bozard Ford in St.Augustine. From the moment I stepped on the lot, Luis Crespo was attentive, asked what type of car I was interested in and then proceeded to showing me what they had on their lot. I told Luis exactly what I was looking for, but he didn't have it in his inventory. He said he could get it from another Ford dealer, but I then asked how much that would cost me? To my surprise, he said it wouldn't cost me anything. I told him of my experience earlier in the day at the other dealership, and he was shocked that they wanted to charge me to have the car brought from the other dealership. Anyway, since he didn't have the car in his current inventory, he asked me if their was a Mustang on the lot that I might consider. I said, "Yes, IF the price is right". Luis went out of his way to get me the best deal he could. He told me of the incentives Ford Motor Company had going on at that time. Not only that, but Bozard Ford offered me an additional $2000.00 for my trade in than the dealership I was at earlier in the day. I actually felt as if Bozard Ford was really doing everything they could to sell me that car. I was totally impressed with the whole experience. For once, I didn't feel like the dealership was trying to screw me. They were courteous, polite, and very professional. I would recommend Bozard Ford in St.Augustine, FL to anyone looking to buy a new car.....especially a Mustang! I will be back to have service done on my car. Thank you! Gary A. Voisin More

Very pleased We cannot say enough good things about Patrick McGee and the Bozard dealership. We couldn't be happier with the purchase of our new Lincoln MKZ from s We cannot say enough good things about Patrick McGee and the Bozard dealership. We couldn't be happier with the purchase of our new Lincoln MKZ from start to finish and beyond. Patrick has been very instrumental in providing service beyond the sale. Wayne Tennant worked hard to get us a great rate and term on the car. We are very pleased to purchase our new car from a local dealership who treats their customers with dignity and respect and who is engaged in the community. More

3rd vehicle purchased at Bozard Tried shopping at other dealerships, but no one else comes close. No one else compares to Bozard for both sales and service. Prices are often lower or Tried shopping at other dealerships, but no one else comes close. No one else compares to Bozard for both sales and service. Prices are often lower or comparable to competitors. John gave no pressure and was willing to let us test whatever we wanted. Didn't try to steer us at all, but was able to answer all of our questions. Very satisfied and will continue to be a Bozard customer. More

Great Experience buying my new Ford Escape! I had a great experience with this dealer last week buying my new Ford Escape. I went to many other brands and dealerships who were all trying to scam I had a great experience with this dealer last week buying my new Ford Escape. I went to many other brands and dealerships who were all trying to scam me, and here they were honest, and were able to meet my requirements to get the deal done. Everyone won in this situation! More

Wonderful Group of Salesman, Director and Financial Manager From Chase my sales man to AJ to help me with my financial paperwork, and i will not forget TJ which was the glue that sealed the deal. I would like t From Chase my sales man to AJ to help me with my financial paperwork, and i will not forget TJ which was the glue that sealed the deal. I would like to says that my experience was "PERFECT" no pressure from Chase Burnett. I will tell everyone that I came into contact with about Bozard Ford and the wonderful experienced in dealing with there customers. I feel have pride that I am a Ford Owner and I have made 3 new friends in Chase, AJ and TJ. Thank you for all your help. More

Marcia is #1 Marcia is the reason I drive 35 miles for service!! There are 3 ford stores closer to me than Bozard. She is the reason I will drive down there when Marcia is the reason I drive 35 miles for service!! There are 3 ford stores closer to me than Bozard. She is the reason I will drive down there when I am in the market for a new Truck !! She truly cares about the customer an makes you feel like family when you are down there ! What ever Bozard is paying her they are getting their moneys worth ! More

New car purchase Jeff assisted us in finding the right vehicle that met our needs. He was friendly, courteous, proactive, and worked hard all the way to when we drove Jeff assisted us in finding the right vehicle that met our needs. He was friendly, courteous, proactive, and worked hard all the way to when we drove away with the new car. He even set up my phone for the Bluetooth system. To top it off, he has a good sense of humor, which I find to be a very desirable trait in people. The dealership presented a comfortable atmosphere and everyone was professional and helpful, especially the sales manager and finance manager. More

We won't purchase a car from anyone else Ricky is the only salesperson for us. We have bought 3 cars from him. Always honest and upfront. We tell him what we want, our price point and he neve Ricky is the only salesperson for us. We have bought 3 cars from him. Always honest and upfront. We tell him what we want, our price point and he never fails to deliver. Our purchase yesterday took 2 hours from start to leaving the lot with a new car. No haggling, no hassle. He is a pillar of the community, well loved by all who know him, and known for his high integrity and honesty. He is the first person we contact and when considering a new car, and he always treats us as if we are his only and most important customer, even though we always purchase in the lower price range. He had never tried to sell us more than what we need or can afford. Once you work with Ricky, you will never settle for another salesperson again! More

Like a family After a very, very bad experience with the sales manager at the ford dealer, located in the auto mall . The Bozart experience was great and that Is After a very, very bad experience with the sales manager at the ford dealer, located in the auto mall . The Bozart experience was great and that Is an under statement . Mr.luis Crespo was our sales guide, and he did just that. He never once tried to push or pressure . We came too see the Taurus , our real desire was for the Lincoln , Luis picked up on this and told us he could make it happen . Our next stop was the dreaded Business Manager ! Wow what a supprize , AJ Miller was not a grumpy ogre like I expected . A J was great , this buying experience was the best ever ! We love our new Lincoln and the Bozart family. More