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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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March 19, 2025

I have serviced all three of our families Ford vehicles with Bozard and been pretty loyal to them. NO MORE! My wife took my sons F150 in too look at noise under drivers side wheel well (turned out to be a More

by housemj78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert from service
March 05, 2025

Absolute trash. Takes them 2 weeks to do basic maintenance with an appointment. Pay for warranty and they xxxx you over. More

by Markchristmas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Vecerkovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sparks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Thornton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pennington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Art Rutcha
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schaffner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

They don’t even deserve the one star. I have written reviews in the past as I have been having issues with this dealership for YEARS. I now have to sue them because they failed to check t More

by lexidog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

At what point does writing numerous positive reviews on my experience with Gregg Steinberg become harassment??? He is one of the best salesperson I have ever met! His dedication to getting a few situatio More

by rosefallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

We delivered our car to Bozard Ford for emergency maintenance June10, 2024, and quickly learned a necessary repair exceeded what we were willing to invest in getting it back on the road. Our best sol More

by Ed Young
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Vecerkovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Delle Donne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyll Dickenson, Senior Client Advisor
June 02, 2024

When my 2020 Explorer was taken in for recall service, we were given a 2024 Timberline loaner. The Service Department called and advised that they would not be able to get my car finished because of the Memo More

by lcbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

I have purchased two cars from Bozard Ford and each time it was wonderful experience. More

by UncleDaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Serverius
4.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

This is our 4th vehicle purchased or leased through Bozard Ford by our family. First three were great, sales and service is always top-notch. This F150 has been a challenge for all parties involv More

by Oldspanishtrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Bozard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Dotson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis C (Service Advisor)
March 08, 2024

Bozard Ford has the very best service and sellers! They work fast, nice and very convenient! More

by yositalapthaisong01Yosita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Devin Dells Donne
December 07, 2023

I recently brought my Lincoln in for some warranty work. Frank O' Quinn the service manager is great to deal with. He is a professional and did a beautiful job on my car. I highly recommend this dealership. More

by donaelectric839
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Frank O'Quinn 5Stars
1
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