Bozard Ford Lincoln - Service Center
St. Augustine, FL
2,218 Reviews of Bozard Ford Lincoln - Service Center
Long wait time. The last oil change it took 1:30 hours to do. The time before I call for a oil change and had a 2;30 appointment. When I got there the service perso The last oil change it took 1:30 hours to do. The time before I call for a oil change and had a 2;30 appointment. When I got there the service person said I would have a 2 hour wait. I went home!!! More
the only place my ford's get service Always get good service and my ford rewards make it even more worth it. Staff is always friendly and helpful. Management has always made sure I've bee Always get good service and my ford rewards make it even more worth it. Staff is always friendly and helpful. Management has always made sure I've been taken care of. More
Jeff Sparks did a great job giving me a price and an appt. Jeff had made an appointment. I drove almost 50 miles and when I arrived my truck was taken in at the appointed time. Work was completed as promised Jeff had made an appointment. I drove almost 50 miles and when I arrived my truck was taken in at the appointed time. Work was completed as promised. My truck was cleaned inside and out. Everyone I met was very nice. More
GREAT All my experiences with both purchases & service has always been GREAT. They always have coffee,water,TV & snakes available while you are waiting for All my experiences with both purchases & service has always been GREAT. They always have coffee,water,TV & snakes available while you are waiting for your service to be completed. I would recommend to anyone. More
Service department I made an appointment to have the convertible top checked on my Mustang when I arrived the service department was extremely busy but I was greeted imm I made an appointment to have the convertible top checked on my Mustang when I arrived the service department was extremely busy but I was greeted immediately and told my appointment was with Marcia Nelson. She was very busy but managed to help me while doing other tasks. She was AMAZING. Since I was not already in the system she took time to make sure everything was correct and entered into the computer. She was very knowledgeable and helpful. The service staff checked my convertible top and assured me that it was operating properly. When I got the car back I was shocked to find they had cleaned inside and outside of the car during the service. What a wonderful experience that day and I want to thank not only Marcia but everyone who assisted me that day. Great job. More
Everyone always professional and happy. This is the only dealership to use. Honest, helpful, reliable and caring. Had a wonderful experience with my purchase and the service department is H This is the only dealership to use. Honest, helpful, reliable and caring. Had a wonderful experience with my purchase and the service department is Hands Down the best around. I would bring any car I had even if it wasn't a Ford. Have great respect for Alex in the Service Dept! More
Five Star Service My first experience with the Service Center, and I was overwhelmed with the professional courtesy! The service staff was able to expeditiously diagno My first experience with the Service Center, and I was overwhelmed with the professional courtesy! The service staff was able to expeditiously diagnose and repair the issue, More
Recall work on 2015 Escape We have been very satisfied with the sales/service departments at Bozard Ford (we've purchased 2 Fords (2011 Edge & 2015 Escape) and we will return he We have been very satisfied with the sales/service departments at Bozard Ford (we've purchased 2 Fords (2011 Edge & 2015 Escape) and we will return here for our next car. More
OIL CHANGE AND RECALL MARCIA NELSON IS AN ABSOLUTE GEM. I SEND MY TEENAGE DAUGHTER TO CHANGE OIL AND FIX A RECALL ISSUE AND SHE MADE THE WHOLE EXPERIENCE DELIGHTFULL AND PA MARCIA NELSON IS AN ABSOLUTE GEM. I SEND MY TEENAGE DAUGHTER TO CHANGE OIL AND FIX A RECALL ISSUE AND SHE MADE THE WHOLE EXPERIENCE DELIGHTFULL AND PAINLESS. THANK YOU SO MUCH MARCIA!!!!!! ART DRAGOSLIS More
Great service, even when short handed Angela McManaman went over and beyond to make my experience positive. She displayed outstanding customer service and turned what could have been a ter Angela McManaman went over and beyond to make my experience positive. She displayed outstanding customer service and turned what could have been a terrible day into a pleasant one. Thank you! More