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Bozard Ford Lincoln - Service Center

St. Augustine, FL

4.5
2,218 Reviews

2,218 Reviews of Bozard Ford Lincoln - Service Center

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September 01, 2015

Long wait time. The last oil change it took 1:30 hours to do. The time before I call for a oil change and had a 2;30 appointment. When I got there the service perso More

by Jojo 1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Not sure
August 31, 2015

the only place my ford's get service Always get good service and my ford rewards make it even more worth it. Staff is always friendly and helpful. Management has always made sure I've bee More

by mrpelchat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Bressler
Sep 01, 2015 -

Bozard Ford Lincoln responded

Service is wonderful with our customers and always makes sure they receive the best! We are glad to hear you were well taken care of. We look forward to being able to serve you again in the future!

August 31, 2015

Jeff Sparks did a great job giving me a price and an appt. Jeff had made an appointment. I drove almost 50 miles and when I arrived my truck was taken in at the appointed time. Work was completed as promised More

by FranE Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 01, 2015 -

Bozard Ford Lincoln responded

We are so happy to hear you were well taken care of! Jeff always makes sure his customers are well taken care of! Thank you for choosing us and we look forward to being able to help you again in the future!

August 30, 2015

GREAT All my experiences with both purchases & service has always been GREAT. They always have coffee,water,TV & snakes available while you are waiting for More

by rocky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 01, 2015 -

Bozard Ford Lincoln responded

So glad that you always have a great experience with us while in sales and service! We always strive to keep our customers happy! Thank you for choosing us! We look forward to being able to serve you again in the future!

August 30, 2015

Service department I made an appointment to have the convertible top checked on my Mustang when I arrived the service department was extremely busy but I was greeted imm More

by Gloryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 01, 2015 -

Bozard Ford Lincoln responded

So glad to hear that you had such a wonderful experience here with us in our service department! Marcia is wonderful at what she does and is amazing with all her customers and sees that they always get the best treatment! So glad they took care your needs and got you in and out! We look forward to being able to serve you in the future!

August 28, 2015

Everyone always professional and happy. This is the only dealership to use. Honest, helpful, reliable and caring. Had a wonderful experience with my purchase and the service department is H More

by Staugmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2015 -

Bozard Ford Lincoln responded

Thank you for the kind words! Alex and our service team are amazing and fantastic at what they do and always strive to keep our customers completely happy and are always kept in the loop while having the work done. So glad you had a good experience with us while purchasing your vehicle!

August 28, 2015

Five Star Service My first experience with the Service Center, and I was overwhelmed with the professional courtesy! The service staff was able to expeditiously diagno More

by K9SO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sep 01, 2015 -

Bozard Ford Lincoln responded

So happy to hear that you had a good experience with us while visiting our service department! Our advisers are awesome at what they do and always make sure the customers feel well informed and kept in the loop! We look forward to being able to serve you in the future!

August 23, 2015

Recall work on 2015 Escape We have been very satisfied with the sales/service departments at Bozard Ford (we've purchased 2 Fords (2011 Edge & 2015 Escape) and we will return he More

by asp53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Dippy
Aug 24, 2015 -

Bozard Ford Lincoln responded

We are pleased to hear that you had a good visit while here with us at Bozard! We strive to keep our customers completely satisfied. We thank you for purchasing with us and look forward to being able to serve you again in the future!

August 21, 2015

OIL CHANGE AND RECALL MARCIA NELSON IS AN ABSOLUTE GEM. I SEND MY TEENAGE DAUGHTER TO CHANGE OIL AND FIX A RECALL ISSUE AND SHE MADE THE WHOLE EXPERIENCE DELIGHTFULL AND PA More

by ArtD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 24, 2015 -

Bozard Ford Lincoln responded

Marcia is amazing at what she does and always takes great care of her customers! We are so happy to hear that you had a good experience with us and thank you for choosing us!

August 19, 2015

Great service, even when short handed Angela McManaman went over and beyond to make my experience positive. She displayed outstanding customer service and turned what could have been a ter More

by Gaynor611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 19, 2015 -

Bozard Ford Lincoln responded

Angela is amazing with our customers and always goes above and beyond to make sure they are taken care of! We are so pleased she was able to turn your day around! We look forward to being able to serve you in the future!

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