Bozard Ford Lincoln - Service Center

Ford Transit Connect We had a problem with one of the rear seats of our Ford Transit not moving to the up-right position. Scheduled a service with Bozard Ford and brought We had a problem with one of the rear seats of our Ford Transit not moving to the up-right position. Scheduled a service with Bozard Ford and brought it in at the appointed time. They brought me home via shuttle with very little wait time. Received a call from the service dept. later in the day advising me that they were going to replace the malfunctioning seat and that they would need to order the seat. Was advised it may take about a week or so, which was no problem as I able to pickup the Transit the same day. I still have my Transit to use until the part(s) come in. I'm vert pleased with Bozard Ford and all the staff at the service dept. I highly recommend Bozard Ford. Very professional in all respects. More

Great experience and professionalism I get the best service every time I’m there with my two Ford 150’s, Acura, and Nissan. Angela is always providing the best information and options. Th I get the best service every time I’m there with my two Ford 150’s, Acura, and Nissan. Angela is always providing the best information and options. This team always seems to be having the best time. They make sure the customer is always well taken care of in every situation. More

Needed a part replaced and in under two hours I was on my wa Alex and his staff are the best ever. He was able to fit me in and replace my broken part under warranty in under two hours. He's always pleasant and Alex and his staff are the best ever. He was able to fit me in and replace my broken part under warranty in under two hours. He's always pleasant and extremely helpful. More

somewhat confusing Made appointment for prepaid service under plan, confirmation email not clear where to go went to service center at dealership, after searching throug Made appointment for prepaid service under plan, confirmation email not clear where to go went to service center at dealership, after searching through records told to go to quick serve center. put directions in email! Arrived at quick serve lady at desk doing something on phone told i'll be with you in a minute. After they took auto in service very quick, actually doubt they did rotation tire pressures same for each individual tire that they were before service. Buying car from yu guys was great experience, just expected same level at service. Hey but you got me now, already bought plan so we will try again. Also Mary Lata was very efficient and friendly. More

Alex did an outstanding job taking care of my concerns. My wife and I were traveling with my brother and wife from Ohio. The air quit working in my truck. Through much compassion, Alex may certain my issues My wife and I were traveling with my brother and wife from Ohio. The air quit working in my truck. Through much compassion, Alex may certain my issues were handled ASAP. GREAT JOB!! More

Til it's right They stick with it til it's right. Had warranty work performed and Marcia really made sure it was right. Thanks for the great service They stick with it til it's right. Had warranty work performed and Marcia really made sure it was right. Thanks for the great service More

Marcia gave me an exemplary customer experience!! Marcia was the best...she let me know what to expect and kept me up to date on the status of my repair, she actually made getting my ranger fixed enjo Marcia was the best...she let me know what to expect and kept me up to date on the status of my repair, she actually made getting my ranger fixed enjoyable!!! And she returned my call within minutes to let me know it was ready so I could have it that day. Thank you also goes to the severe team. Thank you all! More

Ford Explorer Service Great communication on status and troubleshooting for issues with vehicle. Jeff provided great customer service and was a pleasure to work with. I w Great communication on status and troubleshooting for issues with vehicle. Jeff provided great customer service and was a pleasure to work with. I will be back soon with F250 for maintenance. More

Communication At the dealership there are very nice knowledgeable service staff. They just can not communicate to each other or to the customer. My truck was dela At the dealership there are very nice knowledgeable service staff. They just can not communicate to each other or to the customer. My truck was delayed for service twice and I had to come back and get delayed a second time. There was no notification of anything. I did a lot on my own to insure a timely repair and scheduled two weeks in advance and there was still a breakdown in communication. More

Quick Lane Mary and Angela were awesome and the Service was A+. Having Quick Lane appointments makes for a hastlefree experience. I would highly recommend havin Mary and Angela were awesome and the Service was A+. Having Quick Lane appointments makes for a hastlefree experience. I would highly recommend having your vehicle serviced at Bozard Ford. More