Bozard Ford Lincoln - Service Center

Prompt and professional service Service advisor Jeff Sparks pays close attention to detail and needs of customer. Jeff kept me informed of the service time required and progress of r Service advisor Jeff Sparks pays close attention to detail and needs of customer. Jeff kept me informed of the service time required and progress of repair More

Accessories on my F150 As usual the Bozard folks I dealt with in Parts were professional and timely. A rarity in today's world! John Filare is a gem As usual the Bozard folks I dealt with in Parts were professional and timely. A rarity in today's world! John Filare is a gem More

Henry Rowe took the time to help me with my SYNC update I I have had two bad problems at the Dealership that I have been using ,Auto Nation on Phillips made two mistakes in the last 3 months.(they did not pu I have had two bad problems at the Dealership that I have been using ,Auto Nation on Phillips made two mistakes in the last 3 months.(they did not put 2 lugs nuts on one of my rims and after a complete brake job my pedal hit the floor when I put in park.luckly at the dealership- they forgot to bled the brakes.) Today I went to Bozard for help with a SYNC update.Henry Rowe was outstanding..The atmosphere between Auto Nation and Bozard are like NIGHT and DAY,,,I will always come back to Bozard for service and sales Thanks You Wesley Kirkland More

normal maintenance The ford crown vic needed a new battery and oil change as it had been sitting for a long time. I went in to get the battery and was almost immediately The ford crown vic needed a new battery and oil change as it had been sitting for a long time. I went in to get the battery and was almost immediately waited on. The car was taken back in just a few minutes They changed the oil and replaced the battery. Just a few minutes later the car was waiting to go home. More

Professional Service I visited this Dealership to schedule a diagnostic. I was sure it was my AC compressor but I wanted to be sure regarding what needed to be replaced an I visited this Dealership to schedule a diagnostic. I was sure it was my AC compressor but I wanted to be sure regarding what needed to be replaced and the labor cost associated with it. The car failed just as I was parked in the lot across from Bozard. Nathan had people push the vehicle to Quick Lane Service Center. Angela got me transportation until the vehicle was repaired. When the car was repaired, as I was to drive away another problem developed and was resolved, in a timely manner by Jason, as I waited. I was completely satisfied with the work done (AC compressor and components replaced). Let me note the names of the professionals who, as a team, made this experience wonderful and got me rolling again. Angela M. (Quick Lane Service Center) Jason Leightly (Quick Lane Service Center Technician) Kevin B. (Quick Lane Service Center Manager) Sonya R. (Quick Lane Service Center) Nathan D. (Bozard Ford Service Center) In essence every employer at Bozard Ford Lincoln was courteous and professional and was extremely helpful. I will bring my vehicle here for service. More

As always the experience was like visiting family. Great experience for maintenance of my truck. Marcia Nelson is like an aunt that takes you into her home and makes everything good again. I also met D Great experience for maintenance of my truck. Marcia Nelson is like an aunt that takes you into her home and makes everything good again. I also met Doug. A technician that took the time to explain the procedure and was very honest in letting me know what was urgent and also what was NOT urgent at the present time. This kind of honesty is what I look for in a service department. Keep up the great work guys. You have me for life and many more vehicles. More

Tim's Review of Bozard Quick lane. The service advisor was respectful and knowledgeable and the service was superior. The vehicle was ready when promised and I was offered the opportuni The service advisor was respectful and knowledgeable and the service was superior. The vehicle was ready when promised and I was offered the opportunity to test drive it before paying the final invoice. More

Very accomadating I Live an hour away in port orange so getting to Bozard is a bit of a drive but well worth it as I feel like a customer when I am at Bozard. My local I Live an hour away in port orange so getting to Bozard is a bit of a drive but well worth it as I feel like a customer when I am at Bozard. My local Lincoln dealer Gary Yeomanns is very standoffish and judgemental. When you look at a car but just got off work and are in your dirty workclose, it doesn't mean I cant afford a Lincoln. That's stereo typing and it isn't right. The only issue I had was that after having my car for a week (brought Monday night and Picked up Friday night) to get parts in and do all the repairs I left the lot and still could not get my touch screen to work. I suggest that after parts are added to a touch screen device that the technician do a screen calibration to make sure buttons line up on screen, not fall off screen. I discovered the sequence online and did it myself and now everything works perfect. Other than that everyone at Bozard is great. Thank you George Alexiou More

Great Service, So-So Technology The service department was absolutely great, just what I have come to expect from Bozard service. However, Sync continues to disappoint. The Sync in m The service department was absolutely great, just what I have come to expect from Bozard service. However, Sync continues to disappoint. The Sync in my 2017 Escape will not comsistently recognize my iPad as the media player. It is hit or miss. I was told that Symc does not play nicely with Apple products. Unfortunately, it seems to have gotten worse for 2017. The problems that I now have with my 2016 Escape were NEVER experienced with my 2015 Fusion. The technology is getting worse rather than better. Basically, I am very happy with Bozard but very unhappy with Ford. This vehicle will be traded in 6 months. I am strongly considering a Chevy as replacement. More