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Braman BMW Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
2,145 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 2,145 reviews

March 22, 2026

Aggressive and careless It's a waste of time dealing with the team who have nothing to offer and don't respect customers More

by KARLITOWAYS
Recommend Dealer
No
Employees Worked With
The manager
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Mar 26, 2026 -

Braman BMW Miami responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

Mar 26, 2026 -

Braman BMW Miami responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 22, 2026

Professional and friendly service. J. Alvarez was excellent. Communicated with transparency throughout the whole process with my service. More

by NATALIE2VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Alvarez
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Mar 22, 2026 -

Braman BMW Miami responded

We’re delighted that our team provided professional, friendly support and maintained clear communication during your BMW X3 service. Please let us know whenever we can assist you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 22, 2026

Great service overall. The staff was professional, efficient, and very attentive to detail. My car runs perfectly now, and I really appreciated the clear communication thro More

by VICTORU38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

Braman BMW Miami responded

We’re thrilled your BMW X5 is running perfectly after our professional and efficient service. It’s rewarding to know our team’s focus on detail and clear communication made the process smooth. Thank you for sharing your experience. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 22, 2026

Arrived and concern was addressed in a timely manner. Advised how it would be handled and if was as such More

by LOVETHECOLORBLUE
Recommend Dealer
Yes
Employees Worked With
Israel
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Mar 22, 2026 -

Braman BMW Miami responded

It’s great to know your MINI Countryman concern was addressed promptly upon arrival. We’re glad our team clearly explained each step of the process and kept you informed throughout. Thank you for sharing your experience. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 21, 2026

Scheduling appointments is always easy. Loaners are not difficult to get for jobs that may take a day or two. I love my service manager he was very responsive polite and professional More

by Maymott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Braman BMW Miami responded

It’s great to hear the appointment scheduling was seamless and that a loaner was ready for your BMW 840 Gran Coupe. Salvador appreciates your recognition of his responsiveness and professionalism. Thank you for choosing us. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2026

I wish I had gone back to Audi. This establishment needs a lesson on service. More

by DMUKUNDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2026 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

Mar 25, 2026 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 20, 2026

Grear customer service very satisfied with all the work performed very professional Bixby I highly recommend braman b m w More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2026 -

Braman BMW Miami responded

Thank you for highlighting the great service you received on your BMW Z3 and for recommending our team. We’re glad to hear the work met your expectations and that you found it professional. Salvador and the team look forward to assisting you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 20, 2026

She was terrible at communicating, overcharged me for services I didn't ask for, and to top it off told me my warranty wouldn't cover the services because the warranty company thinks the Braman dealershi More

by KIERAKCOLE
Recommend Dealer
No
Employees Worked With
Chris
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Mar 25, 2026 -

Braman BMW Miami responded

Providing a positive experience is our top priority, Kiera, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

Mar 25, 2026 -

Braman BMW Miami responded

Providing a positive experience is our top priority, Kiera, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 19, 2026

Outstanding always willing to go above and beyond to help I really appreciate Maruf .he’s great More

by jdewberry345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maruf
Report | Print
Mar 19, 2026 -

Braman BMW Miami responded

Thank you for sharing your experience. We’re delighted our team could go above and beyond while servicing your BMW X3. We look forward to supporting you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 17, 2026

It's was very easy and quick It was fast and everyone was professional and helpful More

by BERMUDEZ04
Recommend Dealer
Yes
Employees Worked With
Waleed Radwan
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Mar 17, 2026 -

Braman BMW Miami responded

Thank you for sharing your positive feedback on the service for your BMW X5. We’re delighted the visit was efficient and that our team offered professional, helpful support. We look forward to assisting with your vehicle needs again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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