Braman BMW Miami - Service Center

I’ve been a loyal BMW owner for many years, and for more than a decade, Ben Ferrer has been my go-to service advisor. Saying he’s amazing doesn’t even scratch the surface. Ben consistently delivers profe than a decade, Ben Ferrer has been my go-to service advisor. Saying he’s amazing doesn’t even scratch the surface. Ben consistently delivers professionalism, honesty, and unmatched customer care. Whether it’s a routine service or an unexpected repair, I know I’m in good hands. He takes the time to thoroughly explain what’s needed, never pressures unnecessary work, and always follows through with updates. His communication is clear, timely, and trustworthy — a rare combination in the automotive world. What truly sets Ben apart is his genuine care for his clients. He remembers the details, values long-term relationships, and treats every visit like it matters. That kind of consistency and integrity is hard to find and it’s why I keep coming back. BMW is lucky to have someone like Ben on their team. He is a true asset, and I’m incredibly grateful to have had him as my advisor all these years. Thank you, Ben, for over 10 years of exceptional service! Krystell Fernandez More

Great service. Jomar Orozco is an amazing Service Advisor as is the Management team at Braman. Jomar Orozco is an amazing Service Advisor as is the Management team at Braman. More

Outstanding customer service my service manager Maruf was knowledgeable and helpful to me. He always goes the extra mile to assist me. was knowledgeable and helpful to me. He always goes the extra mile to assist me. More

I have responded to this twice to email for mauricio alverez and supplied my email and phone as requested and was never contacted regarding my service complaint. alverez and supplied my email and phone as requested and was never contacted regarding my service complaint. More

Very fast and responsive service center. Will definitely come back and bring my vehicle agian Will definitely come back and bring my vehicle agian More

Danny Guerrero did an excellent job organizing and arranging the work required. The work was done fast and efficiently. Definitely an excellent service. arranging the work required. The work was done fast and efficiently. Definitely an excellent service. More

My service is always great thanks to Benjamin, super please with his service and the team please with his service and the team More

Very Professional staff! Specially Our service advisor Maruf goes beyond his way to provide an excellent experience Specially Our service advisor Maruf goes beyond his way to provide an excellent experience More

Fantastic Bismarck wwa so friendly and polite and helpful. Just the best over there they fixed everything so quick! helpful. Just the best over there they fixed everything so quick! More

Everyone was friendly and very helpful. It was a good experience and enjoyable time for me. It was a good experience and enjoyable time for me. More