Braman BMW West Palm Beach

Let me begin with saying that I believe I am a difficult, hard to please customer...a complainer if things are not done right. After having visited over a half dozen dealerships to test-drive a specific pre- hard to please customer...a complainer if things are not done right. After having visited over a half dozen dealerships to test-drive a specific pre-owned vehicle, I wish I had started with Braman BMW. It would have saved me alot of time and aggravation. Their customer treatment is stellar, respectful, and professional. I was able to purchase my car at a very fair price and must also admit that it was the cleanest example of the model I was looking for that I had yet seen. It seems that they won't put a pre-owned car on their lot unless it is pristine. Mike Belo and Michael Rotter were a pleasure to do business with. Thank you Braman BMW. More

Excellent customer service. Mike Belo was very helpful with choosing my brand new BMW vehicle. I would recommend Braman BMW to anyone. Thank you very much with choosing my brand new BMW vehicle. I would recommend Braman BMW to anyone. Thank you very much More

Donna was extremely professional and knowledgable. She did not rush us even though we were unsure of which style to get. She took her time to get to know me Ana what I would like. did not rush us even though we were unsure of which style to get. She took her time to get to know me Ana what I would like. More

Very impressed with the service department efficiency and courtesy. New car sales is as good of an experience that I have had. Overall very satisfied. courtesy. New car sales is as good of an experience that I have had. Overall very satisfied. More

Sales staff is excellent from management on down. Neil Vota and Willie Orth made the process enjoyable and sales management up to including Mr. Braman made me feel that they appreciated my business! I ce Vota and Willie Orth made the process enjoyable and sales management up to including Mr. Braman made me feel that they appreciated my business! I certainly do not think that I got a bargain, but I do feel that the value was fair. Considering the efforts of the sales staff to fill my needs, I would recommend the dealership. More

I was referred to Tom Rice by Buzz Braman. I called inquiring about a 2013 Acura MDX that I saw while driving past the dealership on Okeechobee Blvd. upon my arrival to the dealership i was greeted ver inquiring about a 2013 Acura MDX that I saw while driving past the dealership on Okeechobee Blvd. upon my arrival to the dealership i was greeted very sincerely by Tom. He was not pushy, he was patient and very easy to work with, not your typical car salesman. i didn't feel jerked around. he had the manager come over with the bottom line and a deal was made. i appreciated that. a few items need to be addresed with the vehicle and Tom is handling that as well. the next day i came back and Rafael Vazquez took time to show me how to work some of the features in the vehicle as they were different from the 2009 MDX that i traded in. he too was very pleasant and patient. i think the main manager Raj Alexander should see this note. i am sure he only hears complaints. i am a satisfied customer. thank you More

I recently purchased the 2014 650i Convertible in Frosted matt white, & was fortunate to have Nicole Stem as the sales associate helping me make my decisions, it was an absolute pleasure to work with her. He matt white, & was fortunate to have Nicole Stem as the sales associate helping me make my decisions, it was an absolute pleasure to work with her. Her dedication to customer service, attention to detail & BMW knowledge made the whole process an absolute pleasure. Further to that, the 650i is an awesome car and I'm loving every minute of my driving experience! Thank you Nicole ! Maria Madric More

Outstanding…Mike made the process painless and extremely efficient. Luckily a financing fell thru on an X5 that had sold the day before we came to test drive. Mike was "Johnny on the spot" and called us efficient. Luckily a financing fell thru on an X5 that had sold the day before we came to test drive. Mike was "Johnny on the spot" and called us the moment he saw it roll back onto the showroom floor…which was early evening and he continued to work until approx 9:30 that evening to get a great deal for us. Mike is an asset to Braman and we will do business again with him and will recommend others to him. More

We were very pleased with out visit to BMW. Neil Vota greeted us and took well care of our needs. He met every expectation and went beyond. Very patient and considered everything we wanted and needed greeted us and took well care of our needs. He met every expectation and went beyond. Very patient and considered everything we wanted and needed in our car to get exactly what we wanted. More

I called Braman BMW on an advertised car and my call was returned by Buzz Braman personally to make sure my needs were met. When I arrived at the dealership, I was greeted by Mr. Braman and he referred me t returned by Buzz Braman personally to make sure my needs were met. When I arrived at the dealership, I was greeted by Mr. Braman and he referred me to Tom Rice. Tom did an excellent job listening to my needs and making sure they were met. We test drove two cars and I selected the second one because of the additional features it had. I negotiated a fair price and at no time felt pressured or hassled. I am in the retail sales business myself and I would happily recommend Tom and the Braman team again because of their knowledge, service and integrity. More