Braman BMW West Palm Beach

very happy with the purchase of our BMW X5...test drive and purchase with Oscar Gutierrez was a pleasure. looking forward to many happy years with this car....thank you! and purchase with Oscar Gutierrez was a pleasure. looking forward to many happy years with this car....thank you! More

The team was friendly, efficient and responsive to my need. Neil also followed up with an email. Neil also assisted me in setting up the satelite music and gave me a tutorial on the electronics. need. Neil also followed up with an email. Neil also assisted me in setting up the satelite music and gave me a tutorial on the electronics. More

To my surprise, my experience at Braman BMW with Mike Belo was an incredibly positive process, resulting in me driving off the lot with a beautiful new car and a great deal! Having shopped for many cars Belo was an incredibly positive process, resulting in me driving off the lot with a beautiful new car and a great deal! Having shopped for many cars, I entered the process with low expectations. But as soon as Mike drove up to the curb in the car I had asked to test drive, my expectations began to change. Mike started by introducing himself, offering to show the car, answer questions, do things in any order I wanted to go. Mike was friendly, pleasant, and a real people person. When we went for a test drive, he was honest and gave straight answers. Nothing was off the table. When it was time to negotiate, he actually worked with us, and he and the sales manager were fair and honorable. They did not put pressure on me at all, but took some pressure from me for a real change. And the entire process took less than 2 hours, from the time I arrived until I signed the last of the paperwork. In the meantime, I was called by Buzz Braman before I arrived, met Buzz while I was there, and he called to thank me once I made the deal. The sales manager and finance manager both were exceedingly polite and professional. Thanks to Mike Belo and the others at Braman, I have been left with the impression that this is a first class organization, and already (within 24 hours) have referred a friend. More

I leased a new BMW 535i on Dec.21. The sales employee who worked with me ( Mr. Marc Jaffe ) was a pleasure to work with. He is extremely knowledgeable about the product, and took all necessary time to famili worked with me ( Mr. Marc Jaffe ) was a pleasure to work with. He is extremely knowledgeable about the product, and took all necessary time to familiarize me with the car I inquired about. He definitely understands the concept of customer service. More

I got my 2014 X5 there,and he was very nice. I did the test driving when I got there and the car was very good. With his detailed instructions of the vehicle 's functions, I can fully understand what the test driving when I got there and the car was very good. With his detailed instructions of the vehicle 's functions, I can fully understand what the new 2014 X5 can bring to me and know how to use these new design items. His knowledge on the car is impressive and I really appreciate his job and it is 5- star customer service experience. More

Exceptionally friendly, efficient and informed sales advisor ( Nicole Stem ). Price and professionalism far superior to competition. Purchased car (with trade in) at exceptional price with minimal negot advisor ( Nicole Stem ). Price and professionalism far superior to competition. Purchased car (with trade in) at exceptional price with minimal negotiation. Drove away with completed paperwork in less than two hours. More

This is the 2nd 7 series we have bought from Neil Vota and Braman BMW. Would highly recommend both. Neil is a fantastic salesman and really knows his cars. We so love our new addition. First Class ser and Braman BMW. Would highly recommend both. Neil is a fantastic salesman and really knows his cars. We so love our new addition. First Class service all the way!!! More

My wife and I purchased and new 2013 BMW 750Lxi from this dealer. Our sales professional was Colin Richards and he was very friendly, professional and knowledgeable. He let us test drive the car and explaine dealer. Our sales professional was Colin Richards and he was very friendly, professional and knowledgeable. He let us test drive the car and explained many of the car's features and benefits to us. He was well acquainted with the vehicle and was able to answer all our questions. Colin negotiated a good price for us and did an excellent job of following up with us to make sure all the necessary details and paperwork were handled properly. I would highly recommend this BMW dealership and Colin Richards. More

My boyfriend and I walked into the dealership to just test drive a car, really not interested in buying that day. Ed was awesome in helping us out. We loved the car and the experience so much, we went test drive a car, really not interested in buying that day. Ed was awesome in helping us out. We loved the car and the experience so much, we went back a few days later to buy. Both Ed and Robert were great to work with. More

Guess this place sells plenty of cars they don't have to worry about making a potential customer 3 hours away happy! Or maybe it's the dealerships down in Florida. This is the second BWM dealership i'v to worry about making a potential customer 3 hours away happy! Or maybe it's the dealerships down in Florida. This is the second BWM dealership i've tried to work with and it's been a complete waste of time. I should just stick to Ford and Mercedes Dealers as they always welcome my money! Sent in an inquiry about a used car i found on their site. I received the generic response which i responded to asking for additional info. I submitted my request for a trade in value which i was ok with, but this was automatically generated. I have yet to receive a call, or a response to my emails. Moving on!!! More