Braman BMW West Palm Beach

All I can say is WOW. Being the first experience my wife and I have had purchasing a vehicle together, one could only imagine what we might expect. Turns out no matter what we might have dreamt up in our h and I have had purchasing a vehicle together, one could only imagine what we might expect. Turns out no matter what we might have dreamt up in our heads, it probably would have been nowhere close to the exceptional service and care we received while at Braman BMW Palm Beach! Karen Bond, the salesperson responsible for us, had the red carpet rolled out from the moment we arrived. The VIP treatment continued during our test drive and throughout the remainder of the negotiating process. She even managed to get us a higher number on our trade-in vehicle!! After she had all of our questions answered in full, we were handed off to Kevin Henry, a finance manager at the dealership. Even though it was well after he should have been home with his wife and kids for the evening, that did not stop him from giving us his undivided attention and basically a "New Car Buying 101" class in his office. Honestly I would have expected any learning to have come after the fact in a situation such as this, most likely in the form of buyers remorse, but again Braman totally flipped the mold. My wife and I not only walked out of there with a great deal on a beautiful car, but also educated to boot!!! So THANK YOU Karen and Kevin, along with the rest of the Braman team, for providing an amazing experience in what normally would be a very stressful and nerve-racking event. They will most definitely be seeing us again the next time we're in the market for a new car!!! More

Over the past 30 years I have purchased or leased dozens of cars for myself and my family. Bar none, Michael is the most professional, efficient and trustworthy representative I have ever dealt with. Just of cars for myself and my family. Bar none, Michael is the most professional, efficient and trustworthy representative I have ever dealt with. Just tell him what you want and within reason he will make it happen without a hitch. The best part is that if you are a busy individual, he'll handle everything with you over the phone. Can't get less painful than that! More

My name is Menia, It is indeed a pleasure to recognize Braman BMW as among the best automobile repair facilities in Okeechobee west palm beach fl area. Your facility has met my stringent criteria in all a Braman BMW as among the best automobile repair facilities in Okeechobee west palm beach fl area. Your facility has met my stringent criteria in all areas; reputation equipment ,facility appearance,good and well done customer services,community reputation, and scope of service. I commended Mr. Kerry Crowder my service advisor for an excellent services you provided on my vehicle and also thank you and your service manager Ron for went out of your way to help me and listen to my concern with the weeks my car was there. KERRY U THE BEST!!!!!! I wanted to let everyone knows how much I appreciate it.:) More

Jorge Mundo worked with me to get me car I wanted good price and timely response! Kevin Henry gave good advice on lease. Great experience price and timely response! Kevin Henry gave good advice on lease. Great experience More

Alan Jbali was a Great Salesman to work with. He was very knowledgeable about the BMW 328i we purchased. He was also very Professional with his approach to selling your vehicles. Would definitely recommend A knowledgeable about the BMW 328i we purchased. He was also very Professional with his approach to selling your vehicles. Would definitely recommend Alan and your Dealership to any interested parties. More

I was looking for a BMW Z4 when Paul Hausner saw me looking in the lot he came over to help. He answered my questions about the different models and without high pressure I felt more at ease purchas looking in the lot he came over to help. He answered my questions about the different models and without high pressure I felt more at ease purchasing a car from this dealership. I love my Z4 and Paul made it all happen and very quickly too! Within an hour I was approved . Paul was encouraging and he took care of the auto Insurance policy changes. His patience without high pressure was refreshing. I would recommend this dealership and Paul More

Salesman Oscar was great to work with and. Mr Ed. And Jim was great I would refer a BMW purchase. I wanted a car cover thrown into deal though. was great I would refer a BMW purchase. I wanted a car cover thrown into deal though. More

I had been looking for a very specific BMW for about four months. During this time I had spoken to a large number of different BMW dealers across the country, taken a number of test drives and made offers o months. During this time I had spoken to a large number of different BMW dealers across the country, taken a number of test drives and made offers on a few vehicles. The level of service and attention I received varied from dealer to dealer. When I called Braman BMW of West Palm Beach regarding a car that I had seen advertised on the BMW USA website that I started to understand what customer service meant. During the first phone conversation I had a fair amount of questions. The salesperson said he would find the answers and call me back in five minutes. I was shocked when he did! Within a span of about 25 minutes, we had 3 or four conversations, agreed on a price and set the financing. Over the next day I had no fewer then three phone calls to follow up with me and make sure I had a pleasant experience. Two days later I flew into the West Palm Beach airport first thing on a Saturday morning and Jamal Alsafeer picked me up in the car I was about to purchase. I have to say based upon the description over the phone the vehicle exceeded my expectations. This was a certified pre-owned vehicle but for all intense purposes it was a new car. Jamal reviewed the car with me and I took it for a test drive. Again the car preformed as new. Upon arriving at the dealership I mentioned to Jamal a slight vibration when I applied the brakes. Within three minutes, a mechanic, a manager and the finance manager all arrived to look over the car and assure me that everything would be taken care of immediately. This was first thing on a Saturday morning. Unheard of where I am from. As it turned out this was a two year old car that only had 2,500 miles on it so it had not been used much and a little rust had built up on the brake rotors. They cleaned off the rotors and the problem went away. We filled out the paper work, all the while being well attended to, and they had me back to the airport in time to catch my return flight. Before I stepped off the plane back home I had a message from Beth at Dealers Choice Transportation that my car had been loaded onto an enclosed trailer and was already in route to my home to be delivered Tuesday morning. I have purchased a number of cars before but I have never had an experience as I have with everyone at Braman Motorcars of Palm Beach. Despite the distance they are now my dealer of choice. I have already recommended Jamal and this dealership to a number of people. Now if I can just get them to open up in the New York Metropolitan Area. Thank you Jamal and everyone at Braman Motorcars of Palm Beach. More

I was extremely impressed with the level of service I received from Mike. He treated me with respect and consideration to my needs. This car buying experience was the best I've had, and I feel confide received from Mike. He treated me with respect and consideration to my needs. This car buying experience was the best I've had, and I feel confident in recommending Mike to my friends. Terrific purchasing experience. Well done! More

our experience in buying our sons first car for him was terrific. mario made the experience what it should be for a 17 year old boy. thanks! terrific. mario made the experience what it should be for a 17 year old boy. thanks! More