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Braman BMW West Palm Beach
West Palm Beach, FL
1,506 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,507 reviews
April 29, 2016
Not trusthworthy or reliable As my car was under warranty, I entrusted the staff with maintenance. However, my service advisor did not inform me of delays or issues on multiple oc As my car was under warranty, I entrusted the staff with maintenance. However, my service advisor did not inform me of delays or issues on multiple occasions. After one such delay, I went to the dealer to pick up a courtesy vehicle, the staff drove me around the lots for over one hour. Noone could find my car. Last week, I had to replace the oxygen sensor in a car with 21K miles. The mechanic who fixed the car stated the oil and air filter had never been changed. Be wary if you trust your car's maintenance to Braman BMW West Palm. More
by Elia
Employees Worked With
Juan Teves
April 12, 2016
Positive attitude Adam is knowledgeable and no pushy. He understands that the customer has his own agenda. Will definitely buy from him when my lease is up! Adam is knowledgeable and no pushy. He understands that the customer has his own agenda. Will definitely buy from him when my lease is up! More
by Terry G
Employees Worked With
Adam Levy
April 10, 2016
Bmw Certified Purchase on 3 Series Donna was a straight shooter and a pleasure to deal with!! Donna was also patient and provided all of our available options in order for us to make th Donna was a straight shooter and a pleasure to deal with!! Donna was also patient and provided all of our available options in order for us to make the best decision and never rushed us. We also appreciate the follow up Donna provided. We will defiantly be back to make other purchases!! Peter was also great to deal and made us feel welcome and important. It was great to talk and deal with a fellow Midwesterner. Robert provided the ins and outs of the call and was very informative. Robert was not only patient but offered to follow back up with me at a later time to go back over the car. More
by BMWOwner
March 28, 2016
Great experience! Jamal made me feel so comfortable making such a big decision. There was absolutely no pressure. When I came back to buy I specifically asked for Jamal Jamal made me feel so comfortable making such a big decision. There was absolutely no pressure. When I came back to buy I specifically asked for Jamal after having such a pleasant experience getting information from him days earlier . I happily ended up with my dream car! More
by Jclyne815
Employees Worked With
February 27, 2016
Neil Vota-Exceptional We have bought a number of BMW from Neil and BRAMAN. Neil is a 10/10! He is courteous, honest and has gone out of his way to accommodate my family in We have bought a number of BMW from Neil and BRAMAN. Neil is a 10/10! He is courteous, honest and has gone out of his way to accommodate my family in a number of ways. He actually met us at Miami International Airport to deliver one of our cars after hours. He is quite unique.?Neil, thank you for all your service. The Rothchilds More
by The Rothchilds
Employees Worked With
Neil Vota
February 26, 2016
Neil is the best. I have been buying my cars from Neil Vota for decades. My daughter, my son and my Husband also have bought cars from him. He's the best. He's is I have been buying my cars from Neil Vota for decades. My daughter, my son and my Husband also have bought cars from him. He's the best. He's is an honest sales person. I wouldn't go anywhere else to buy a car. More
by Gloria46
Employees Worked With
Neil Vota
February 01, 2016
Wonderful experience My experience and buying a car from Mr. Alichwer definitely exceeded my expectations. Mr. Alichwer greeted me ever so kindly and let me know he was My experience and buying a car from Mr. Alichwer definitely exceeded my expectations. Mr. Alichwer greeted me ever so kindly and let me know he was there to be of assistance whenever I needed it. He made me a priority and worked with my husband and I very diligently until we were satisfied upon the purchase of a car. He answered any questions we had, he took us for test drives several times. He definitely made sure I walked away a happy and satisfied customer of BMW. Mr. Alichwer also followed up with the next day in regards to my 320i series and made sure I was completely happy with the operation of my car. He also followed up a month to the day I bought the car to hear how it was going with the car. Also, he called to reassure me if I needed anything he was there to take care of me. I only have the best things to say about Mr. Alichwer! I would highly recommend him to anyone whose interested in purchasing a BMW! He is very professional and courteous. He treats anyone that walks through Braman BMW with the outmost respect. I truly thank him for acknowledging me when I walked through those doors that day I bought my car, when so many other client advisors saw me walking around for several minutes and not saying one word to me. He truly appreciates his clients and his job. He loves what he does and it shows. More
by Anna
Employees Worked With
Anthony Alichwer
January 28, 2016
Donna Is The Best!!!! Donna made my experience with BMW a memorable one. Something me and my daughter will never forget. It was so very awesome!!!!! 5 Stars service. Donna made my experience with BMW a memorable one. Something me and my daughter will never forget. It was so very awesome!!!!! 5 Stars service. More
by HermanLa
Employees Worked With
January 25, 2016
first time experience was terrible, i left your dealership l ivit. money is the main motivator not customer satisfaction Totally left their feel demeaned,belittled,profiled and discriminate against ivit. money is the main motivator not customer satisfaction Totally left their feel demeaned,belittled,profiled and discriminate against More
by livit customer
Employees Worked With
Other Employees :
Mike Rotter, Peter Althoff, Bill Hootstein, Steven Stejskal
January 02, 2016
Dealership is not trustworthy - huge disappointment I keep having the same problem with my SUV since I bought it. The dealership keeps it for extended lengths of time and routinely notes in my service I keep having the same problem with my SUV since I bought it. The dealership keeps it for extended lengths of time and routinely notes in my service paperwork that a front end alignment fixed the problem. Since when does a new vehicle need repeated front end alignments? In addition, the dealership performed work on my car that was not identified in the paperwork and even left someone's coffee cup in my car. This has been a horrible experience and extremely disappointing. Don't trust them and if you have to use them, get everything in writing or they will take advantage and conveniently not remember of uphold promises they make. More
by NancyBMWX6
Employees Worked With
Rob Ortega, Charles Simmons
