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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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June 06, 2022

Scheduled my maintenance with Salvador again. As always he listened to what I needed and kept me updated on the status of my service. More

by JENNAZUEHLSDORFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lidorys Boan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Fernandez, Salvador Anzarut
Jun 07, 2022 -

Braman Honda of Palm Beach responded

Thank you for your business and this review, Jenna. We're happy to hear that Salvador was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

June 04, 2022

I just want to say thank you to Ali and Luis for Solving the issue I had with my car, I am very happy with the service. More

by REYESMARIAFLORES09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Chamas, Bassam Majzoub, Denisse D'Atri
Jun 06, 2022 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 31, 2022

Jasmin was engaging, informative, attentive and delightful to work with. Because of her making things easy for us, we'll be back again. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Fernandez
May 31, 2022 -

Braman Honda of Palm Beach responded

Mark, Thank you for choosing Braman Honda of Palm Beach, your feedback and rating mean a lot to us. We're glad Jasmin was able to help, and we hope to see you again! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

I had a really really bad and sad experience that’s all I can say More

by REYESMARIAFLORES09
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Nicholas Salabarria
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Chamas, Bassam Majzoub
May 27, 2022 -

Braman Honda of Palm Beach responded

Maria, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

The service is quick and good. However, the bill came out different than the original quoted by the intake service manager for about $90 for a service of $180 (oil change plus refi More

by S196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Anzarut
May 31, 2022 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Salvador and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

My experience was great Lindin made sure I was comfortable and understood everything that was going on he didn’t force me, he listen and I appreciate it More

by STARRWILLIAMS60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindon Williams
May 31, 2022 -

Braman Honda of Palm Beach responded

Starr, It's great to hear that Lindon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

Your concern and consequent prompt response and timely rectification of the issue (leaking oil) was very heartening. Thank you and continued success. More

by JJPERSAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Anzarut
May 31, 2022 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with Salvador and our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

Excellent experience always. Advisor Susan Rutledge is always steers me in the right direction with all 5 Honda’s I currently own. More

by jeffthaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwardo the van driver is very nice!, Carlos Gonzalez, Jon Roth
May 31, 2022 -

Braman Honda of Palm Beach responded

Jeff, Thank you so much for your kind words for Susan and Edwardo, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

everyone is always helpful and pleasant. they are also very knowledgeable. i would(and have in the past) recommended the dealer and their service department More

by KATRINKAPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Solomon
May 31, 2022 -

Braman Honda of Palm Beach responded

Katrin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 27, 2022

Communication was awesome (though he talked too fast) Expedited service quickly Thank you very much More

by ECASPER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

May 31, 2022 -

ECASPER62 responded

I unfortunately ,did have a slight delayed disappointment in my service I received. Many , many things were done to my car. One of which was an alignment and rotate/balance of tires. Yet my car is pulling to the right. Also noted I stressed to my service rep that a tire had been loosing air. Please check this with my tires. The day after coming home,my dadhboard "check inflation of tires" light popped back on..I had 18 pounds of air in a tire...I dont believe anyone at Honda checked the inflation of my tires. I ended up getting a nail out of one of my tires by a local tire shop . This has put a distrust in service at Bramans. I invested over 2k in this one service visit...

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