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Braman Honda of Palm Beach - Service Center

Greenacres, FL

4.8
2,339 Reviews

2,339 Reviews of Braman Honda of Palm Beach - Service Center

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November 17, 2023

Extremely efficient system you have. Everyone was very friendly and courteous. The text message with the video of my car and the explanation of what was recommended, as well as the fees More

by APESTUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I’m so bad with names.
Nov 17, 2023 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 17, 2023

I wasn’t happy about my last appointment at the service department. Very disappointed with the service manager More

by TRISHAGLINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Fernandez
Nov 20, 2023 -

Braman Honda of Palm Beach responded

Trisha, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 17, 2023

La espera para darle mantenimiento al Carr es demasiado, teniendo appointment 2 horas y media . Demasiado el tiempo de espera More

by DULROCHE17
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Rogers
Nov 19, 2023 -

Braman Honda of Palm Beach responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 17, 2023

great experience as always. I really dont have anything negative to say they are awesome! More

by aceelite23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Kendi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lidorys Boan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Reynosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vito Fabbro
Nov 17, 2023 -

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 16, 2023

Did everything right and fast. Nice people. I will tell all my friends to bring there cars here. More

by AMERICANDEALERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Salvatierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bueso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriela Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Fernandez, Tariq Siddiqui, Wesley Russell
Nov 16, 2023 -

Braman Honda of Palm Beach responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 16, 2023

Super Service. Very courteous and friendly. Made me feel very comfortable. Quick and easy. Thank you. More

by MOOSEDOGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 16, 2023

Lesly always goes above and beyond when I call to bring my car in for service between my busy road trips! He always greets me with a friendly smile, asks about my family life and any concerns of my vehicle More

by Sandra Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesly French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department, Sandra! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 16, 2023

insurance claim process is slow and need to wait longer than expected. needs improvement nextime. More

by JOEYPATRICK_OLLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Rogers
Nov 16, 2023 -

Braman Honda of Palm Beach responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 16, 2023

Honda service is outstanding, reliable and trustworthy. But it is Susan Rutledge from the service department that makes the trip there worth while. She understands problems quickly and knows how to fix the More

by JMGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Braman Honda of Palm Beach responded

Thank you for your review and kind words for Susan. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

November 15, 2023

Vada was most attentive as always. Everyone was as kind and answered all my questions appropriately. More

by LOVERNEG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vada Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Braman Honda of Palm Beach responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vada and our team, and we look forward to working with you again. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Nov 15, 2023 -

LOVERNEG22 responded

Ok

Nov 15, 2023 -

LOVERNEG22 responded

Ok

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