Brandon Honda

Hi my name is Daniel Suarez my first time bringing in my wife 2020 Honda CIVIC Sport for a clear rap in the Accessory Service Dept. Carina Burr took care of me when I arrived. She was very professional and wife 2020 Honda CIVIC Sport for a clear rap in the Accessory Service Dept. Carina Burr took care of me when I arrived. She was very professional and courteous and kind and helpful in every way. Everything went well and smoothly. Thank you Carina for helping me threw the process in the Accessory Service Dept. I will see you again on my next appointment. My experience for the first time going to Brandon Honda getting serviced in the Accessory Service Dept was great I really appreciate the service and will recommend Brandon Honda Dealer to anyone. Thank you Carina Burr. More

My service adviser Faye Barekat was very professional. She knew exactly what kind of services my 2015 Honda Civic might need. I ended up getting an oil change, my tires rotated and balanced and aligned. M She knew exactly what kind of services my 2015 Honda Civic might need. I ended up getting an oil change, my tires rotated and balanced and aligned. My front brakes also needed to be fixed as well. She sent me pictures of my brakes when the wheels were off. She was very specific in explaining the importance of getting my brakes done now. The service was wonderful and my car was promised to be done as quickly as possible. Faye's professionalism definitely showed in her job. I would recommend her to everyone. She gave me discounts I was entitled to and provided outstanding customer service. More

Oil Change Nightmare!Mechanic left the drain plug loose Oil Change Nightmare! Mechanic left the drain plug loose and the oil pressure light came on with low oil quantity warning. About 15 miles earlier I h Oil Change Nightmare! Mechanic left the drain plug loose and the oil pressure light came on with low oil quantity warning. About 15 miles earlier I had heard something fall out from under the vehicle. Brandon Honda had the vehicle towed to the shop. The first thing I was told by the Service Advisor was the plug fell out and the threads in the pan were partially stripped. I told the advisor they needed to make sure everything was documented on the work orders done and I wanted the engine checked for any damage to include compression check. I gave them an extra day to complete the checks on the engine. When I came in to pickup my car, the story had all of a sudden changed. Now they say the plug didn’t fall out and it was tight. Also, the plug installed by someone is an aftermarket plug which doesn’t make sense because the only people that have serviced this car is Honda dealership mechanics. The Service Manager actually started to try to convince me that the engine just magically leaked oil out. After some discussion, the manager finally figured out one of his mechanics had worked on the vehicle 1 day earlier then the guy he was talking to. They finally agreed to check out the motor and make sure I would not have problems later. I picked up the vehicle on Friday morning and as soon as I got on the highway, I heard something under the car catch on the ground and sound like it ripped out from underneath. Apparently this maintenance group doesn’t know how to perform proper maintenance and make sure bolts are tightened. They didn’t secure the belly close out pan under the engine. They had to pickup the vehicle again and install a new pan. They did pickup and deliver my car the last time Very poor maintenance More

Great experience wonderful service. Eddie is the best. Would recommend him to all family and friends. I will come back to Brandon Honda again and again@ Would recommend him to all family and friends. I will come back to Brandon Honda again and again@ More

Brandon Honda is the best place for buying and servicing your car. They are very professional, courteous and knowledgeable. They treat each and every customer like their own family. They place is clean spec your car. They are very professional, courteous and knowledgeable. They treat each and every customer like their own family. They place is clean specially during Covid-19 times they keep the place very hygienic. I would recommend Brandon Honda to all my family and friends for not only buying a car from them but for all their maintenance jobs of their old or new cars.The staff are very loyal and honest people. My servicing advisor Mr. Auggi Cardona was very helpful. What a great person to work with. More

Lin was very helpful. May the task a little last stressful, He was very informative during the test drive .We will be coming back for additional information. stressful, He was very informative during the test drive .We will be coming back for additional information. More

Kyle was very approachable, down to earth, and a funny guy. Gave a very welcoming vibe while also being very swift and informative. I didn’t have to wait to long before someone approached my car to talk t guy. Gave a very welcoming vibe while also being very swift and informative. I didn’t have to wait to long before someone approached my car to talk to me. Kyle took me inside and was able to pull up the rewards I had for free oil changes and such no problems. After everything was signed and done he gave me a time frame and as he said it, it took just that long which was solid also not to mention the car got a quick wash for the exterior as a small bonus thanks again! definitely recommend to anyone coming here for service! More

Mike Hudak made this a pleasant and quick visit. He was professional and friendly and explained all that would take place. It was actually faster than expected and the waiting area is comfortable, clean an professional and friendly and explained all that would take place. It was actually faster than expected and the waiting area is comfortable, clean and has amenities. More

Augustine Cardona is extremely knowledgeable and efficient at what he does – truly an Advisor. He is trustworthy and reliable and provides excellent communication to make sure you leave w/o a doubt. efficient at what he does – truly an Advisor. He is trustworthy and reliable and provides excellent communication to make sure you leave w/o a doubt. His professionalism and charisma is unmatched. More

After having a bad experience in another local Honda Dealer I made the decision to drive more than 30 minutes and go to Brandon Honda. Since I arrived I got greeted by Eddie Guadalupe and Thank God he w Dealer I made the decision to drive more than 30 minutes and go to Brandon Honda. Since I arrived I got greeted by Eddie Guadalupe and Thank God he was the available sales agent because a real satisfactory experience started. Starting with his clean desk full of rewards he has earned, Eddie helped and explained me every single step of the process with his great sense of humor and knowledge. He asked clever and on point questions about what I wanted. He didn't rest until he found the best option for me. I made the decision to trade my old car and get a 2021 0 miles Honda CR-V. I never felt he was pushing the sale. I always felt he was giving me the best offer that fit my needs. What a great experience! More car dealers should have sales reps like Eddie Guadalupe. Thank you and consider me a new life time Brandon Honda customer. More