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Brandon Honda

Tampa, FL

4.6
14,825 Reviews
Welcome to Brandon Honda, Tampa Bay’s #1 Volume Honda dealer and part of the esteemed Morgan Auto Group. Get your best price, credit pre-approval, trade-in value, and monthly payments right here online. You’ll buy with confidence knowing that all new Honda’s and most pre-owned vehicles are backed up with a “Real” Nationwide lifetime warranty at no additional charge. The warranty is unlimited time, unlimited miles good anywhere in the USA and Canada. We’re financing experts. If you’re looking for $0 down financing, you’re in the right place. We work hard getting you approved for a loan where others may have failed. Enjoy our world class parts and service center which is open seven days a week. Relax at our Brandon Honda Bistro café and enjoy a fresh meal, gourmet coffee, or indulgent snack. Stop by Brandon Honda today and let us raise your expectations of car shopping. We’re located at 9209 E. Adamo Drive, Tampa, Florida 33619. We’re pet-friendly and actively support animal rescue and adoption organizations.
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9209 East Adamo Drive

Tampa, FL

33619

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Showing 14,825 reviews

March 26, 2025

We traded in our old Honda for a brand new one with ease. Process went smoothly. More

by MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Colina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ADAM IRONMAN
March 26, 2025

I had a cluster issue that was already denied once by the warranty company. I recorded the issue over the next year and Tom made sure the warranty company didn't deny my claim once more. More

by kitty3104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Very pleasant experience with a knowledgable staff. We were in and out in what I thought was a very manageable time. Will come back when needed! More

by david.osborn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tristan Fish
March 26, 2025

The customer service is very good and they always try to give a great deal. More

by jake.vanderluit
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Cook
March 26, 2025

The dealership was helpful knowledgeable and courteous they kept me informed at every juncture of the repairs More

by BGORDONR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
March 26, 2025

Outstanding customer service from Rick Schoen, explain what will be done and how long it would take, Job was done in a timely manner. More

by eamazona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Muy bueno 100% lo recomiendo trato espaecial,y muy elegante.Lo mejor de lo mejor gracias More

by Julio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Guadalupe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Disappointing. Never worked with us to resolve the issue with my sons vehicle issues. Sale Manager never followed up as promised and never provided a reasonable res More

by Dominique
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abbes Rahal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Robles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Brandon Honda responded

Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience did not meet expectations, particularly regarding the lack of follow-up and resolution related to your son’s vehicle. We take situations like this seriously, and I regret that we did not deliver the level of customer service you deserved. I would appreciate the opportunity to personally look into this and see how we can make things right. Please feel free to contact me directly at 813-664-1234 or justin@brandonhonda.com. Thank you again for your feedback — it helps us do better. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

Mar 25, 2025 -

Dominique responded

Just received a call from Justin and he was amazing. He listened to our issues and offered a speedy and fair resolution. Thank you for your professionalism and kindness it really meant alot. Dominique

Mar 25, 2025 -

Brandon Honda responded

Thank you so much for your thoughtful message. I'm truly glad I could assist and help bring a resolution to your concerns. We strive to listen, respond, and do right by our customers, and I’m grateful we had the opportunity to turn your experience around. If you ever need anything moving forward, please don’t hesitate to reach out. Sincerely, Justin

March 25, 2025

Very professional sales advisor. Will always try to work with him. Best customer service and get things done the right way! More

by Pjcouncil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbes Rahal
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

I purchased my Honda Accord brand new in 2018. My Honda now has only 65,000 miles on it. The Check Engine light came on, so I towed my car to the Honda dealership in Brandon. The technician Jason More

by 1Robert.Huerta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Chasse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Brandon Honda responded

Robert, Thank you for taking the time to share your experience. We sincerely apologize for the confusion and frustration you’ve encountered. We understand how stressful car repairs can be, especially when you’re faced with unexpected costs, and we regret that your experience led to feelings of distrust. After reviewing your case, we’d like to clarify that our goal is always to provide the best possible service and accurate diagnostics. We take situations like yours seriously and have ensured that additional steps are taken to prevent similar issues moving forward. We’re glad that you were able to have the issue resolved with your family mechanic and that the necessary repairs were much less extensive than initially anticipated. We also understand that the situation caused you undue stress, and we’ve refunded your diagnostic fee as promised. Additionally, we refunded the cost of your tow from the shop where the spark plugs were replaced as compensation for your time and inconvenience. While you were in to recheck with our Service Manager and Shop Foreman, we examined the vehicle to check for coolant leaks. After thoroughly inspecting the cylinder head walls, we did not find any coolant present at that time. Coolant leaks may occur only under certain conditions, such as when the engine is under specific pressure or temperature. It’s possible that a minor leak had been occurring, but since the spark plugs had been replaced, the conditions necessary for the leak to manifest (like engine heat or pressure) did not occur during the follow-up inspection. As a result, coolant wasn’t visible, even if it had been present earlier. We truly value your feedback and are committed to making improvements based on your experience. Our team is always here to provide support and help you with any future needs, and we hope to have the opportunity to regain your trust. If there’s anything else you’d like to discuss or any further questions you have, please don’t hesitate to reach out. Thank you, Rachel Van Hart Fixed Operations Director rvanhart@brandonhonda.com 813-952-6277

Mar 25, 2025 -

1Robert.Huerta responded

I just got back from a mini vacation and drove my Honda from Tampa to Georgia and back. No issues. Even if my heads needed to be replaced, which they never did. Honda wanted to charge me 6,800 for a repair that Other Mechanics charge at the most 3,500. I also wasn’t Compensated for the tow truck or my inconvenience. That is incorrect. I will not bring my Car back to your dealership and will spread the word to watch out for Brandon Honda.

Mar 25, 2025 -

Brandon Honda responded

Thank you again for your feedback. We're glad to hear that your Honda performed well on your trip to Georgia and back. We truly regret that you feel the need to share your experience in such a negative light, and we understand your frustration with the situation. We want to clarify that the pricing you were quoted for the head gasket repair was based on the diagnosis provided by our technicians at the time. We understand that repair costs can vary, and we always aim to offer transparent and competitive pricing. Regarding the tow and inconvenience, our Service Manager reached out to you via email to request the receipt for the tow so we could process your reimbursement. We are committed to ensuring that you are compensated for your time and expenses. We again apologize for any stress this situation may have caused and understand your decision to seek service elsewhere. We value every customer and their experience with us, and we will continue working on improving our processes. Thank you again for sharing your thoughts, and if you ever decide to give us another opportunity in the future, we’d be happy to assist you. Thank you, Rachel Van Hart Fixed Operations Director rvanhart@brandonhonda.com 813-952-6277

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