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Brandon Honda - Service Center

Tampa, FL

4.6
5,919 Reviews

5,919 Reviews of Brandon Honda - Service Center

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May 08, 2022

A good place for a tuneup! Quick, competent, friendly, helpful. Ms. Lisa Hibbard is especially helpful. More

by ajcotterell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Hibbard
May 02, 2022

Clean and well run dealership, with great service staff. Just had my 2nd O,L F completed on my Honda Pilot and the service advisor (Tom Gernhart) was professional, prompt and kind. More

by Richard B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Brandon Honda responded

Thank you for the wonderful review, Richard!

May 02, 2022

I purchased my 2020 Honda Civic Sport at Brandon Honda and have been extremely happy with the service that I have received in the last 2 years....All employees are friendly, knowledgeable and so willing t More

by Carolyn Besnier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Carolyn Besnier responded

As always, anytime that I have a problem, need service or just have a simple question....Chris Irvin, who helped with the purchase of my car, is my contact person...he always is ready to help me.... Even though I know he is extremely busy, he always takes the time to answer my questions and send me in the correct direction....this time, I needed tire/rim service as a result of a road hazzard late at night on April 27th....chunking out a big slice of my tire and damaging my rim... The next day when I called him very upset, he immediately connected me with Thomas Gernhart in service and I was set up for an appointment that same day to make the necessary repairs....Thomas was so professional, knowledgeable and kind....he went above and beyond my expectations in fixing my car so I could feel safe again driving long distances at night...He made me feel like I was his most important customer....kept me updated as I sat in their comfy lounge enjoying a complimentary cup of coffee....I can't say enough about the care that I received from Brandon Honda, and always receive....also, a shout out to the sweet girl in the snack bar....sorry I don't know her name, but she makes great chocolate chip cookies...thanks Brandon Honda, Chris Irvin and Thomas Gernhart...you guys are the BEST!!!

May 02, 2022 -

Carolyn Besnier responded

Thanks to Chris Irvin, Thomas Gernhart and Brandon Honda.... You guys are the best.... Thank you for always being there when I need any help with my 2020 Honda Civic Sport.... I can always count on you all to solve my problems, big or small....and get me back on the road safely and quickly....excellent service on April 28,2022...I will always recommend Brandon Honda to my friends and family because of the excellent treatment I always receive from everyone that I come in contact with at your dealership... Thanks, Carolyn Besnier

April 30, 2022

Great customer service. He cares about his customers and goes the extra mile to make sure they are taken care of. Excellent communication as well. More

by Matt_Curto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Brandon Honda responded

Matt, thank you for sharing your appreciation for our team member Thomas!

April 29, 2022

Taje Blake is the best! I always work with Taje when I bring my CR-V in for service. I have been going here for 7 years. I have had many good service advisors but Taje is th More

by crvowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taje Blake
April 28, 2022

Augie as a Service Advisor is awesome. However, Savy as a service application is a waste. Brandon Honda and the Savy Company are incapable of taking what could be an excellent service too More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

The Viking is consistently a service care and professional. Always goes out the comfort zone to provide the highest level of quick and efficient service. I would highly recommend him not only fo More

by alfred camacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viking
April 27, 2022

I was in for my second service for my 2021 civic And the service person Pete treated me with great respect. He kept me informed as stated it would be about an hour and a half, He was right on target with th More

by theboss825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Anthony Johnson I had a great services, quality & attention every time. Appreciate Amarilys Mitchell-Rivera More

by Amarilys Mitchell-Rivera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
April 25, 2022

As always great service! Grace kept me informed throughout the process! Thank you again Grace. More

by rem530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace M. Cartagena
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