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Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews

6,125 Reviews of Brandon Honda - Service Center

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May 13, 2022

Michael Mack did great, car is running smoothly as always! The wait time wasn't too long either More

by Mikejul15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Hi my name is Daniel Suarez Wednesday morning I was heading out the door to my car to go to work I seen I had a nail in my right back tire. I went to Brandon Honda had no appointment seen my advisor Ja More

by Suave938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson Service Dept.
May 12, 2022

I went in for a routine checkup after getting a check tire pressure message. Everything just had to be reset and I was in and out of there in no time More

by waynef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony J
May 11, 2022

He was very helpful and did his best to ensure that my service was done properly More

by shuyaozhang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Eddie Guadalupe was excellent to work with very knowledgeable about what he does Friendly Polite Pleasant experience More

by Jj55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Elepole
May 08, 2022

I was scheduled for an oil change and I was told last time to think about getting tires soon, so I knew that I would be told my tires are getting bad. Pekham was able to work with me and get me the best More

by ericakro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pekham Majumder
May 08, 2022

A good place for a tuneup! Quick, competent, friendly, helpful. Ms. Lisa Hibbard is especially helpful. More

by ajcotterell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Hibbard
May 02, 2022

Clean and well run dealership, with great service staff. Just had my 2nd O,L F completed on my Honda Pilot and the service advisor (Tom Gernhart) was professional, prompt and kind. More

by Richard B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Brandon Honda responded

Thank you for the wonderful review, Richard!

May 02, 2022

I purchased my 2020 Honda Civic Sport at Brandon Honda and have been extremely happy with the service that I have received in the last 2 years....All employees are friendly, knowledgeable and so willing t More

by Carolyn Besnier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Carolyn Besnier responded

As always, anytime that I have a problem, need service or just have a simple question....Chris Irvin, who helped with the purchase of my car, is my contact person...he always is ready to help me.... Even though I know he is extremely busy, he always takes the time to answer my questions and send me in the correct direction....this time, I needed tire/rim service as a result of a road hazzard late at night on April 27th....chunking out a big slice of my tire and damaging my rim... The next day when I called him very upset, he immediately connected me with Thomas Gernhart in service and I was set up for an appointment that same day to make the necessary repairs....Thomas was so professional, knowledgeable and kind....he went above and beyond my expectations in fixing my car so I could feel safe again driving long distances at night...He made me feel like I was his most important customer....kept me updated as I sat in their comfy lounge enjoying a complimentary cup of coffee....I can't say enough about the care that I received from Brandon Honda, and always receive....also, a shout out to the sweet girl in the snack bar....sorry I don't know her name, but she makes great chocolate chip cookies...thanks Brandon Honda, Chris Irvin and Thomas Gernhart...you guys are the BEST!!!

May 02, 2022 -

Carolyn Besnier responded

Thanks to Chris Irvin, Thomas Gernhart and Brandon Honda.... You guys are the best.... Thank you for always being there when I need any help with my 2020 Honda Civic Sport.... I can always count on you all to solve my problems, big or small....and get me back on the road safely and quickly....excellent service on April 28,2022...I will always recommend Brandon Honda to my friends and family because of the excellent treatment I always receive from everyone that I come in contact with at your dealership... Thanks, Carolyn Besnier

April 30, 2022

Great customer service. He cares about his customers and goes the extra mile to make sure they are taken care of. Excellent communication as well. More

by Matt_Curto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Brandon Honda responded

Matt, thank you for sharing your appreciation for our team member Thomas!

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