Brandon Honda - Service Center

Veron, got my car in and out. Veron keep me updated on my car. I would recommend my friends and family to work with veron. car. I would recommend my friends and family to work with veron. More

Thomas my service advisor was fantastic! He went above and beyond. I received a free full detail on this trip because when I bought my Honda Pilot in December 2020 the detail job they did on it was horrib and beyond. I received a free full detail on this trip because when I bought my Honda Pilot in December 2020 the detail job they did on it was horrible so I was told the next time I come in I would get a full detail inside and out. When Thomas and I went out to look at the car before I left he ended up sending it back into detail because they missed stuff...so I had to spend another hour and half there and I have already been there for 8 hours. When I finally got my car back I noticed they still didn't thoroughly clean my rubber mats, missed vacuuming under my driver side seat and didn't get the goo off my window. I was just ready to get home at that point and left. So really my only complaint is that those working in the detail department need to be trained on how to actually detail a car. One other thing my driver's side mirror vibrates when driving and it wasn't correctly diagnosed....I doubt the technician actually took my car for a test drive and stated he couldn't reproduce it...as soon as i pulled out on the road it started vibrating. The 5 star rating is for my advisor Thomas otherwise I would have given a 2 or 3 More

I took my car in the other day for an oil change, and was helped by Mr. Tyree Gracien. He was friendly and easy to talk to. After the oil change the Brandon Honda team did a complimentary check up on my car helped by Mr. Tyree Gracien. He was friendly and easy to talk to. After the oil change the Brandon Honda team did a complimentary check up on my car so I would know how it was performing. Tyree carefully explained to me how my car was doing and what I may need to get serviced in the future. I am definitely going back to Brandon Honda for my car needs in the future! More

It was a real pleasure to work with Assistant Service Manager Anthony Johnson for my service needs. He was able to work with me on what was required to be serviced with this visit and to advise on those Manager Anthony Johnson for my service needs. He was able to work with me on what was required to be serviced with this visit and to advise on those items that might be less critical. The communication was excellent, clear in content, and relevant to my needs. An overall excellent experience. More

Veron Liburd is the reason I continue to take my car here! I drive past 10 different oil change places to get to Brandon Honda! He makes me feel like a true VIP! here! I drive past 10 different oil change places to get to Brandon Honda! He makes me feel like a true VIP! More

Great customer service by Elijah Cherry. Checked in and in less than one minute Elijah was taking care of me. He said it would be about 1 hour and 45 minutes before my trunk would be ready. It was ready in in less than one minute Elijah was taking care of me. He said it would be about 1 hour and 45 minutes before my trunk would be ready. It was ready in less than an hour. Thanks Elijah for the great service really appreciate. More

My car service took far less time than I thought it would and the waiting area is large and clean. The service agent made sure I understood the billl and inspection of my car. and the waiting area is large and clean. The service agent made sure I understood the billl and inspection of my car. More

I have had the pleasure of interacting with service advisor kaley Aronson and she is awesome. She listens to the service you are requesting and takes time to explain the service that provided advisor kaley Aronson and she is awesome. She listens to the service you are requesting and takes time to explain the service that provided More

Great Service and Great People! You will be taken care of everything you need in record time! Elijah is a great guy, he is more helpful than you will expect! everything you need in record time! Elijah is a great guy, he is more helpful than you will expect! More

Issues resolved Got a call today from David Farner at Issues resolved Got a call today from David Farner at Brandon Honda and we had a productive conversation and it seems like he is taking the steps to Issues resolved Got a call today from David Farner at Brandon Honda and we had a productive conversation and it seems like he is taking the steps to resolve the issue More