Brandon Honda - Service Center

On August 25, 2020, I took my wife’s 2019 HRV in for it’s second oil change.The technician that did the work noticed that the car had a nail in the front and rear passenger side. Unfortunately, I didn’t purc second oil change.The technician that did the work noticed that the car had a nail in the front and rear passenger side. Unfortunately, I didn’t purchase Road Hazard Protection so I was out of pocket for two new tires ($600). If the technician hadnt done his job, I would have left there with two leaking tires and eventually would have been stranded somewhere. Kudos to this guy. That’s my positive comment. Now for the downside. I had to wait in my car for 35 minutes before an advisor approached me. Unacceptable. Then it took 1 1/2 hours to change the car’s oil. Again, unacceptable. Then, it took 1 hour and 10 minutes to,change out the two tires with nails in them. To me, unacceptable. My point here is that whenever I visit Brandon Honda, I end up waiting too long. More

Augie was outstanding. From scheduling the appointment, to the car being serviced, he was professional and friendly. The service he provided was efficient and he ensured the calibration was done correctly to the car being serviced, he was professional and friendly. The service he provided was efficient and he ensured the calibration was done correctly after I had my windshield replaced. I highly recommend Augie, and it was one of my best experiences when having my car serviced. More

Mr. Hudak was very helpful and fast . Got me in and out . Very polite and patient and helped me make my next service appointment. Thank you Very polite and patient and helped me make my next service appointment. Thank you More

Veron Liburd was my contact when i took my car in for service yesterday. I only have 20k on my car, and he was extremely helpful in getting damaged tires replaced thru my warranty and gettin my car back service yesterday. I only have 20k on my car, and he was extremely helpful in getting damaged tires replaced thru my warranty and gettin my car back to me quickly. thank you for your excellent standard of service. More

Devon, our customer care person was very efficient in identifying our issues and correcting these same. We purchased tires based on a timely and correct diagnosis. identifying our issues and correcting these same. We purchased tires based on a timely and correct diagnosis. More

Brandon Nance was very attentive to have our maintenance be completed quickly.Our first maintenance visit was a positive experience. Under the carinavirus conditions,we felt safe . be completed quickly.Our first maintenance visit was a positive experience. Under the carinavirus conditions,we felt safe . More

Michael Mack did an excellent job helping me out when battery died. He made sure my vehicle was taken care of in a timely and efficient manner. The service he provided truly exceeded my expectations! battery died. He made sure my vehicle was taken care of in a timely and efficient manner. The service he provided truly exceeded my expectations! More

Great experience with a simple oil change. It was going to take a little longer since i didn’t have an appt. the shuttle took me and daughter to a nearby shopping plaza. They came and picked us up when car to take a little longer since i didn’t have an appt. the shuttle took me and daughter to a nearby shopping plaza. They came and picked us up when car was complete. Michael Mack was a wonderful advisor and took complete care of us start to finish going over and beyond!!! More

Prompt service. Work was completed faster than expected and price was lower than estimated. Patient, kind and informative assistance from Taje Blake. I appreciate all. and price was lower than estimated. Patient, kind and informative assistance from Taje Blake. I appreciate all. More

Ryan and the crew were easy to deal with. They greeted me and had me in and out quickly. Like my last review, and unlike places like Jiffy Lube, there is no pressure from them to get this done or get tha me and had me in and out quickly. Like my last review, and unlike places like Jiffy Lube, there is no pressure from them to get this done or get that done...only showing you available services and letting you decide on your own. More