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Brandon Honda - Service Center

Tampa, FL

4.7
6,086 Reviews
Call Service Center (813) 664-1234

6,086 Reviews of Brandon Honda - Service Center

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April 29, 2025

went to the dealership for oil change and tire rotation, Travis got me in and out in no time, great work! More

by Jpguadalupe1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Arrived for my Oil change appointment at 1pm, 4/26 and was told it would take FOUR hours to complete my oil change. Why make an appointment? Very BAD. More

by dlf2365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnson, James
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Apr 29, 2025 -

Brandon Honda responded

Thank you for your feedback. I sincerely apologize for the delay you experienced during your oil change appointment. Being told it would take four hours despite having a scheduled time is unacceptable, and I understand how frustrating and inconvenient that must have been. Appointments are meant to provide a timely and efficient service experience, and we clearly missed the mark. I’ve shared your concerns with our team to ensure we are improving our scheduling and communication. If there’s anything I can do to assist further, please don’t hesitate to contact me at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 29, 2025

Always helpful. I have 2 Hondas and have owned 4 that were purchased at Brandon Honda. More

by MC6797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier service Dept.
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April 29, 2025

Very pleased with the service provided by your dealership. Thomas Gernhart was very helpful and concerned as always. One more time, thank you for the service provided. More

by QUIQUECOR7@HOTMAIL.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Not satisfied with the service I received. I have had the car for 2 months, brought it in for its first oil change and my back tail light was out, after waiting over 3 hours I was told it wou More

by punkyblue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin McCoy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Brandon Honda responded

Thank you for taking the time to share your feedback. I’m very sorry to hear about the frustration you experienced during your recent visit. I understand how disappointing this must have been, especially so early in your ownership. Your concerns have been shared with our team, and I would appreciate the opportunity to review your visit in more detail and see how we can make this right. Please feel free to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 29, 2025

My advisor Charlie was AMAZING! He made sure my car was done on time and he communicated effectively. More

by AMONEEAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Campbell
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April 29, 2025

Augustine has been our service agent for many years and always tries to be accommodating More

by dismusss
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Always clean and very welcoming and the service advisors are very nice and explain everything. You will always have options and never pressured to buy anything ever. More

by mzjazzy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Service dept was very clean. People were very courteous and friendly. Response time was excellent. More

by WATERS.ESAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Excellent service and attention offered by Augustine and Xavier (don't remember his last name). I highly recommend them both. More

by Marie Pineiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
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