Brandon Honda - Service Center

Best Customer Service ever! We contacted the Honda Service department after having been told by an oil change shop that our front axle was leaking. We were getting ready for a 5 We contacted the Honda Service department after having been told by an oil change shop that our front axle was leaking. We were getting ready for a 5 day driving vacation so we wanted to make sure our Honda was in good shape. We spoke with Michael Mack and explained the situation. He told us to bring the car in and he would have it looked at, even though we didn't have an appointment. We dropped it off and after an hour "Mack" calls us back and lets us know that there is NO leak in the front axle. Wow! That is honesty and integrity! Any other shop would jump at the opportunity to make some money. And while we had it there Mack was so thorough and reminded us of some regular maintenance items that were due, which we were happy to do. We will absolutely bring our Honda back to Brandon Honda and will ask for Michael Mack every time, even if it just for an oil change. Anyone with a Honda should not go anywhere else! More

The dealership is great. Very friendly and very clean. Employees are friendly and very courteous. Mack went out of his way to try and get my problem taken care of. The extended warrenty Co was impossibl Employees are friendly and very courteous. Mack went out of his way to try and get my problem taken care of. The extended warrenty Co was impossible and was not responsive to Mack at all. I was in Serv Dept from 9 am to 12:30 and they still had not answered his reply to fix my tire and it was covered. More

Good service! There was a long wait time and Michael got me home to wait and had me picked up when my van was ready. me home to wait and had me picked up when my van was ready. More

Courteous and professional service . When I scheduled the service appointment I was told my wait time was going to be one to one and a half hours. My actual wait time was around 40 mi . When I scheduled the service appointment I was told my wait time was going to be one to one and a half hours. My actual wait time was around 40 minutes. More

Very positive Was patient with all the unexpected add-ons and kept us well informed as to time table for completion of the repairs and new tire status. Was patient with all the unexpected add-ons and kept us well informed as to time table for completion of the repairs and new tire status. More

Honda Assist You referred me to Honda Assist that I was not familiar with and all it's advantages. The whole experience ended well and I was completely satisfied w You referred me to Honda Assist that I was not familiar with and all it's advantages. The whole experience ended well and I was completely satisfied with all your employees I dealt with. More

Very Pleasant experience! I went tot the dealer to repair a flat tire. The service team was very courteous and helpful. The tire was covered under a tire hazard warranty and no I went tot the dealer to repair a flat tire. The service team was very courteous and helpful. The tire was covered under a tire hazard warranty and no cost to me. I got my oil changed why I was there as well. Always feel welcomed at Brandon Honda. More

Matt Azreil, hands down the best person I have worked with in the Brandon location. Top notch services all business and. Very friendly knows his stuff and listens that is key, I'll be back to see him and with in the Brandon location. Top notch services all business and. Very friendly knows his stuff and listens that is key, I'll be back to see him and work with him. More

Kyle Lampp and the team at Brandon Honda we're very helpful and considerate. I really appreciated how mindful they were of cleanliness. I may have paid a little more here than I would at a small shop helpful and considerate. I really appreciated how mindful they were of cleanliness. I may have paid a little more here than I would at a small shop, but their cleaning practices gave me peace of mind -- so it was worth it. The only room for improvement would be if everyone working at Brandon Honda were wearing a mask when they interact with customers. More

Excellent service .thank you so much to mike hudak for your service.the service was done 40 minutes earlier so thanks for that too. One again thanks. your service.the service was done 40 minutes earlier so thanks for that too. One again thanks. More