Brandon Honda - Service Center

Everything went well for my routine oil change except the wait was almost double what I was quoted. The most disturbing part was when they told me I had a dead battery and offered no help - I am sure the se wait was almost double what I was quoted. The most disturbing part was when they told me I had a dead battery and offered no help - I am sure the service man was waiting to tell me I needed a new battery! I stated that my battery was less than a year old and was under warranty. He said, it's dead!! Still he looked at me like I didn't know what I was talking about. So, I told him to jump the battery and bring me my car so I could go home. I called AAA who came out within an hour and tested the battery - it was at 100% life! I was quite upset since I had no option but to come home after my oil change and not do the errands which were on the way home. I wonder if anyone even tested the battery. What a silly mistake and loss for them. More

I recently got an oil change and some more services at Brandon Honda and wow was I amaze with the customer service. The manager “ Matt “ really did a good job. Got me in on a Saturday at 8:00am and had me Brandon Honda and wow was I amaze with the customer service. The manager “ Matt “ really did a good job. Got me in on a Saturday at 8:00am and had me out by 9:00am. He was honest and even let me in on some good deals. I usually don’t trust dealerships and go to a personal mechanic, but this guy was cool. I honestly cant talk to how everyone’s customer service is there. But if your going to get you car look at I advise ask for Service Manager Matt More

Auto Services - Oil change, tire rotation, and transmission I received quick and efficient care once pulling into the Honda Service center. Wait time was roughly 1.5 hrs. The area was spacious and clean. I received quick and efficient care once pulling into the Honda Service center. Wait time was roughly 1.5 hrs. The area was spacious and clean. More

I purchased my vehicle at Brandon Honda. From sales to servicing, my overall experience has been amazing so far. The people there are friendly, courteous and always ready to help. The service manager got servicing, my overall experience has been amazing so far. The people there are friendly, courteous and always ready to help. The service manager got my vehicle ready way before the estimated wait time. More

Brandon Honda, including specifically my service advisor Ryan Foster, were fast, efficient, and friendly! Thank you for the great service. The bistro is lovely as well Ryan Foster, were fast, efficient, and friendly! Thank you for the great service. The bistro is lovely as well More

My advisor Matt was amazing. Kept me i informedv on my service as well as keeping his promise time. Was very up front about waiting. service as well as keeping his promise time. Was very up front about waiting. More

I wanted to say that my wife and myself are very pleased with the performance of Thomas Sharpe, he was very instrumental in getting our vehicle in for much-needed maintenance in a very timely manner!!! Upon with the performance of Thomas Sharpe, he was very instrumental in getting our vehicle in for much-needed maintenance in a very timely manner!!! Upon leaving the dealership we noticed that the AC was not working correctly. We brought my Wife's CRV back the next day and Mister Sharpe was instrumental in waving part of the $250 deductible down to $125. A new ac compressor was installed with a brand new air conditioning compressor due to failure of the original ....We are very pleased with his performance !!!! From now on this is the only person in the service department that we will ever deal with!!! Thank you Thomas,.. You 🎸 ROCK !!!!!! More

Service Once again, working with Augie was a true pleasure. He got me in and out in no time. He is very courteous and professional. I just simply called ahead Once again, working with Augie was a true pleasure. He got me in and out in no time. He is very courteous and professional. I just simply called ahead and was to go. More

I received quick and helpful assistance. I called my advisor as there were no open appointments on the online calendar. They helped me get in quickly and subsequently, took care of a part rep I called my advisor as there were no open appointments on the online calendar. They helped me get in quickly and subsequently, took care of a part replacement under my extended warranty. I was very pleased. More

Tyler was very helpful and showed real concern about my car's problem. Unfortunately the quote was very expensive, but Tyler did all he could car's problem. Unfortunately the quote was very expensive, but Tyler did all he could More