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Brandon Honda - Service Center

Tampa, FL

4.6
5,893 Reviews
Call Service Center (813) 664-1234

5,893 Reviews of Brandon Honda - Service Center

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April 29, 2025

My advisor Charlie was AMAZING! He made sure my car was done on time and he communicated effectively. More

by AMONEEAUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Campbell
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April 29, 2025

Arrived for my Oil change appointment at 1pm, 4/26 and was told it would take FOUR hours to complete my oil change. Why make an appointment? Very BAD. More

by dlf2365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnson, James
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Apr 29, 2025 -

Brandon Honda responded

Thank you for your feedback. I sincerely apologize for the delay you experienced during your oil change appointment. Being told it would take four hours despite having a scheduled time is unacceptable, and I understand how frustrating and inconvenient that must have been. Appointments are meant to provide a timely and efficient service experience, and we clearly missed the mark. I’ve shared your concerns with our team to ensure we are improving our scheduling and communication. If there’s anything I can do to assist further, please don’t hesitate to contact me at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 29, 2025

Always helpful. I have 2 Hondas and have owned 4 that were purchased at Brandon Honda. More

by MC6797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier service Dept.
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April 29, 2025

went to the dealership for oil change and tire rotation, Travis got me in and out in no time, great work! More

by Jpguadalupe1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Service dept was very clean. People were very courteous and friendly. Response time was excellent. More

by WATERS.ESAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Very pleased with the service provided by your dealership. Thomas Gernhart was very helpful and concerned as always. One more time, thank you for the service provided. More

by QUIQUECOR7@HOTMAIL.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Always clean and very welcoming and the service advisors are very nice and explain everything. You will always have options and never pressured to buy anything ever. More

by mzjazzy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

You guys have one of the best service advisor. Always on point with everything need to get don .thank you More

by LATOYAWEBSTER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 28, 2025

You guys have one of the best service advisor. Always on point with everything need to get don .thank you More

by LATOYAWEBSTER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 28, 2025

You guys have one of the best service advisor. Always on point with everything need to get don .thank you More

by LATOYAWEBSTER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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