Brandon Honda - Service Center

Great customer service Great customer experience and good service personnel. I have been with this dealership for over 5 years and have had a pleasant relationship so far Great customer experience and good service personnel. I have been with this dealership for over 5 years and have had a pleasant relationship so far More

Very nice experience across the board. Every aspect of the appointment from dropping the vehicle off to receiving the phone calls of what needed to be done , and when the car was ready for Every aspect of the appointment from dropping the vehicle off to receiving the phone calls of what needed to be done , and when the car was ready for pick up was met with respect and professionalism. More

Excellent work and communication! The work done in my car is great,whenever there is a problem we call and they fix it with no problem just great work In general great communication as The work done in my car is great,whenever there is a problem we call and they fix it with no problem just great work In general great communication as well. More

Great Service The service provided at Brandon Honda is incredible. Everyone steps up to assist and help with you with any concerns or questions. They deliver what The service provided at Brandon Honda is incredible. Everyone steps up to assist and help with you with any concerns or questions. They deliver what they promise and go that extra step. Thomas Garner asked me to come back in the morning and when I did, he was right there and took care of me immediately and with a smile! More

Service I was in and out in less than hour. All the staff are friendly and professional. I didnt have an appointment and they were still this efficient. Great I was in and out in less than hour. All the staff are friendly and professional. I didnt have an appointment and they were still this efficient. Great teamwork! More

Excellent Service! I've been a Brandon Honda customer for 16 years and they have the best customer service in town. I had an issue this evening with transportation goin I've been a Brandon Honda customer for 16 years and they have the best customer service in town. I had an issue this evening with transportation going home while my car was being serviced, and your relationship manager, Sebastian Bertrand went out of his way to deescalate the issue and personally drive me home. I highly recommend Brandon Honda! More

Waiting is worth it! No one likes to wait for services however, when the check engine light comes on your willing to wait around to find out what the issue is. Alica Gant No one likes to wait for services however, when the check engine light comes on your willing to wait around to find out what the issue is. Alica Gant was my representative and she worked at normalizing my anxiety. So much so, I didn't mind waiting. The job of replacing a knock sensor and securing the part appeared to be an easy task. What I didn't know is what Alica Gant and the Technicians had to go through to secure the part. Service is a tough task but your staff made it appear simple and summary. I thank my representative for resolving the issue by keeping me informed and expediting the task with dispatch. My compliments to Brandon Honda's Service representative. More

Service Visit Service was top notch, as usual. I always use this dealer for servicing our vehicles and will continue to do so. They did forget to provide the usual Service was top notch, as usual. I always use this dealer for servicing our vehicles and will continue to do so. They did forget to provide the usual complimentary wash on this visit which was unusual. More

exceeded expectations I had never been to the service department and went with 5-6 questions on my new/used CRV. I was instantly & warmly greeted on a very chilly morning a I had never been to the service department and went with 5-6 questions on my new/used CRV. I was instantly & warmly greeted on a very chilly morning and directed where to go and what to do. Then met by Michael Mack (Mack) who is very through and saw that I was taken care of to ever detail of my visit. He kept me up to date on what was going on and that I was comfortable, he offered to Lyft or Uber me home or to the mall. Other than the length of time I was there, which was to no ones fault it just took that long to get through the list of things, my experience exceeded my expectations and all the questions and concerns were either answered or fixed. More

Second Chance There were some issues on my first visit in late December. After talking in length to the service manager, I returned to have some other things done a There were some issues on my first visit in late December. After talking in length to the service manager, I returned to have some other things done and was treated excellent. They would not have known there was an issue without my discussion but more importantly, they excelled on the last visit. More