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Brandon Honda - Service Center

Tampa, FL

4.7
6,124 Reviews

6,124 Reviews of Brandon Honda - Service Center

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March 09, 2025

Good service and customer service. They are always busy so the wait time is a bit long. More

by rayrodriguez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

Service writer very good Video from tech nice touch Car wash a nice touch Overall experience very good More

by chrisos1318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett lorenzo
March 07, 2025

I arrived on time for service, and was taken on time. I was told it would be two hours, and it was precisely that. An excellent video was taken identifying all the checks that were done during inspection More

by charles.haendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylie
March 07, 2025

I had a tire rotation and oil change and of course an alignment was recommended. The quote for the alignment was way out of line, so to speak. More than it should have been and you wouldn't accept the More

by CHERBS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Fish
March 07, 2025

Loved the video they sent me of the issues with my vehicle. Sad they lost one of my window shades and did not wash my car. Rick was great to talk to. More

by maryag39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

Service manager was professional. The car took much longer to service than expected. The car was not cleaned very well when we received the car back. The service was satisfactory. More

by ray@chaddertongroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, service.
March 04, 2025

My wife and I would highly recommend Brandon Honda to have any maintenance work done on their vehicles. Augustine Cardona (Augi) is very honest, informative and knowledgeable regarding any repairs and st More

by SCHULTZPAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Honda customer service is top notch . They listen to the problems you have with your vehicle and take care of it. They are informative of the maintenance items that are due . Mike Hudak i More

by JHDARBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Brandon Honda is a wonderful dealer people there are friendly and helpful the like their job More

by VIVIANDOMINGUEZ19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Monte’s de Oca
March 03, 2025

The service manager responded quickly and very politely fix any issues I presented. Love the fast response. More

by migmay227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Mar 03, 2025 -

Brandon Honda responded

I'm so sorry to hear that you've had not one, but multiple disappointing experiences with our service department. I can imagine how frustrating it must be to wait for hours for an oil change and tire patch, only to feel like your time hasn't been respected. I want to assure you that we're taking your feedback seriously. We're committed to providing the kind of service that earns your trust and loyalty. I would like the chance to make this right, please reach out to me at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

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