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5,901 Reviews of Brandon Honda - Service Center
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August 21, 2016
Great service advisor! Just bought a used CR-V and this was my first service experience. Alison Westrate was friendly and helpful. She made this a great first experience f Just bought a used CR-V and this was my first service experience. Alison Westrate was friendly and helpful. She made this a great first experience for me! More
by CRVowner
Employees Worked With
Alison Westrate
August 07, 2016
Service Dept./Ken Miller Ken Miller, asst. serv. mgr., was very helpful when I spoke with him about the problem I was having with my CRV. Unfortunately it was no longer under Ken Miller, asst. serv. mgr., was very helpful when I spoke with him about the problem I was having with my CRV. Unfortunately it was no longer under warranty, but they fixed it quickly and I was on my way. Mr. Miller was both knowledgable and courteous. My recommendation/rating are for Mr. Miller/serv. dept. only. More
by Diane Reynolds
Employees Worked With
Ken Miller
August 07, 2016
First Visit Alison and Catie were amazing! They processed me quickly so that I could get to work on time and had me out the door in no time when I picked my vehic Alison and Catie were amazing! They processed me quickly so that I could get to work on time and had me out the door in no time when I picked my vehicle up at the end of the day. Besides checking my rear breaks, which was the reason for my visit, they also checked and machined the rotors on my front brakes at no cost. More
by mhollis0734
Employees Worked With
Alison Westrate
August 02, 2016
Happy owner Before meeting Alison , I would never use a dealer for out of warranty service. She has changed my view of car dealerships. First she is a very friend Before meeting Alison , I would never use a dealer for out of warranty service. She has changed my view of car dealerships. First she is a very friendly person who treats my wife and myself as family. She is honest and give us the best possible experience. We could not ask for more. Having people like her could change the way dealers are viewed. You are lucky to have her. Thank you Alison Bob and Sandi Maltby More
by Bob and Sandi
Employees Worked With
Alison Westrate
July 12, 2016
"Edit" Do not take your vehicle here for service "Edit" I have been contacted by the service department at Honda and we are in the process of dealing with all the issues that have been going on. So f "Edit" I have been contacted by the service department at Honda and we are in the process of dealing with all the issues that have been going on. So far so good things might be looking up. I purchased a vehicle here and they had replaced the clutch prior to me receiving it and after a few days i was inspecting under the car and found 2 main bolts that hold the transmission loose and about to fall out!....it gets better. The 4x4 shift linkage was also not connected, the shift boots very sliced with a knife instead of removing the shift knob and also i found the starter was missing one out of the two bolts that hold it on. All these issues correlate to the mechanics at brandon Honda, i would never get my car serviced at a place like this all the guy was doing it cutting corners toget the job done as soon as possible. I got the run around from the guys at service and al that was done was push me towards it could be this and that no one would stand up and admit fault for anything. This is what you would expect from a mom and pop car lot with shady mechanics, even when we had the car on the lift in the shop the mechanic that did the work could do nothing but point out other issues with the jeep other than what he had done. I also purchased the Skylink gps unit for the vehicle and was told it had been installed when we purchased the car and once we went to register the car there was no record of any units with that vin #.....so i call them and actually they never put on in. So i drive an hour to get it installed and I'm on my way. A few days later i go to test it and it registered nothing. So i called the guys up at Sky link and they said the install was faulty and i needed togo back to the dealer. So here i am having to drive yet another hour back to brandon Honda for there poor mechanics quality control. All it would have taken was a quick test to confirm the device was functioning properly. At the end of the day i would stray away from getting your car serviced at brandon Honda i experience both a very simple job and also a very large job and neither were completed properly. More
by Aclay
Employees Worked With
Erik Vogel
July 07, 2016
Fast and Friendly Due to my work schedule, I can only take my car for maintenance around 5:30-6 during the busiest times, as that is when most people get off work. The Due to my work schedule, I can only take my car for maintenance around 5:30-6 during the busiest times, as that is when most people get off work. The young men who greet me when I arrive are always friendly and helpful. My advisors have always been friendly and honest. My most recent advisor was Ken who explained to me the process and my cars current needs, he did not try to haggle me or try to convince me into something I do not need. My car is always returned washed and vacuumed. I had a lot of sand in my car form the holiday weekend, which I felt bad about, but the vacuumed it all out. I will always go to Honda for my car needs. More
by Empars
Employees Worked With
Ken
July 02, 2016
Hot Summer Oil Change I came in for an oil change and I was hot and mildly cranky in my car. Allison saved me from the heat and made me feel happy again. She was very nic I came in for an oil change and I was hot and mildly cranky in my car. Allison saved me from the heat and made me feel happy again. She was very nice and she even washed my car! More
by pagoda
Employees Worked With
Alison Westrate
June 16, 2016
EXCELLENT SERVICE/KNOWLEDGE!!!! Good morning my name is Cynthia Britt, I had my 2013/Honda Civic serviced on 6/15/16 Tyler provided outstanding customer service, he explain everythi Good morning my name is Cynthia Britt, I had my 2013/Honda Civic serviced on 6/15/16 Tyler provided outstanding customer service, he explain everything needed to me so that my car could continue to perform at its best, He told me how long approximately, it would take technicians, to complete work on car. And I am completely satisfied with Tyler excellent customer service. And as always, I truly enjoy coming to Brandon Honda dealership. You're the best! Thank you. More
by cbritt46
Employees Worked With
Tyler Figueroa
May 27, 2016
Outstanding service I brought my 2015 Honda Odyssey in for routine scheduled service. Rachel Christie was my service advisor and went the extra mile to ensure my needs I brought my 2015 Honda Odyssey in for routine scheduled service. Rachel Christie was my service advisor and went the extra mile to ensure my needs were met. I was treated cheerfully and professionally by Rachel, as well as several other Brandon Honda personnel This dealership may take justifiable pride knowing they have Rachel working with their customers Brandon Honda is indeed fortunate to have someone like Rachel on their team. Edward Cox Sun City Center More
by edwardcox
Employees Worked With
May 22, 2016
Oil change, Excellent employee and service Alison was very helpful and we got in and out in a timely manner. She kept us advised of progress and we also replaced some kind of filter that was im Alison was very helpful and we got in and out in a timely manner. She kept us advised of progress and we also replaced some kind of filter that was important. Top notch service. More
by Lila/Rudy
Employees Worked With
Alison Westrate
