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Brandon Honda - Service Center

Tampa, FL

4.7
6,123 Reviews

6,123 Reviews of Brandon Honda - Service Center

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December 13, 2024

My first service for my 2024 Accord was a breeze at Brandon Honda. Setting the appointment was easy, and they had me on my way at the time I was given. Great experience. More

by netwizard16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I especially appreciate that the good folks at Brandon Honda give my 2022 individual attention although their Service Department probably receives hundreds of cars every day. More

by PEACEFRONTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
December 13, 2024

Robert was very helpful and explained everything clearly of the inspection that was done to my Honda. He took care of the recent recall on my vehicle. All services were done on time and correctly. More

by Kflabound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Polizzano
December 12, 2024

I have been with Honda a long time, this service was not as good as before. I was disappointed in this service but because of previous experience I would still recommend Honda. I do not have any names to s More

by JOANNESKYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names to submit
December 12, 2024

my advisor was great his name is MUSTAPHA 208436 nick name moose very professional and knowledgeable easy to understand More

by CBERRYFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mustapha moose
December 12, 2024

Easy to make appointment. Comfortable facilities for customers. Detailed service description. Servíce within reasonable time. More

by GMUNDO2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Everything was great! Time was fast too! Moose was my advisor and he was phenomenal as well!!! More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shotwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

They take very good care of the cars and the nice thing is that they send you the details and explain how to work on video and I liked this thing More

by BAHAA82012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Tom is always great to work with. Friendly and gets the job done very quickly. More

by pritchkando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

I have an issue when I purchase a used vehicle, and I tried to contact them via phone, text message,voice mail,and email, there is no response even after months More

by THANKSTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
name
Dec 17, 2024 -

Brandon Honda responded

Thank you for reaching out, and I want to sincerely apologize for the lack of communication you have experienced. This is absolutely not the level of service we strive to provide at Brandon Honda, and I completely understand your frustration. It is concerning to hear that your attempts to contact us have gone unanswered. Your satisfaction is extremely important, and I want to personally ensure your concerns are addressed promptly. Please allow me to resolve this matter for you. I would greatly appreciate the opportunity to speak with you directly to understand the issue you are experiencing and work toward a solution. You can contact me at 813-664-1234 or via email at jjarrell@brandonhonda.com. Again, I deeply regret the inconvenience this has caused you, and I appreciate your patience. I look forward to speaking with you and restoring your confidence in our dealership. Sincerely, Justin Jarrell General Sales Manager Brandon Honda jjarrell@brandonhonda.com 813-664-1234

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