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Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews

6,125 Reviews of Brandon Honda - Service Center

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December 01, 2024

Excellent customer service from Robert , he explained everything and recommended in order to keep the car in good shape More

by DORVALPIERREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
December 01, 2024

I have purchased 9 cars here, if I'm doing maintenance on my cars it's coming here. What's new that I love!!! The mechanic does a realtime video of the car inspection going over all the critical parts and su More

by Hondanut63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Thomas is my service advisor so I was hesitant about working with someone else in his absence. Rick assured me that I would get the same good service. Rick provided excellent service and was detailed in More

by jhane12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Anthony was very courteous , friendly professional and helpful and the wait was no too long, More

by DONAHGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony johnson
December 01, 2024

Don provided excellent customer service. Thanks again!! Will definitely refer to others for great service. More

by CLEVETTAWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

It's always a pleasure coming into Brandon Honda. Unfortunately, I will never buy another car because Fabio has moved on and so has the salesperson Miss hope. At least Tom is still there in service b More

by RWSPENCER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

I bought a pre-owned Nissan from Honda less than two years ago. My 2020 Maxima was brought in for service on 10/26/24. My service advisor contacted me to let me know they received the vehicle. Since the More

by tyeshat813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Johnson
Dec 09, 2024 -

Brandon Honda responded

Thank you for bringing this to my attention. I want to sincerely apologize for the frustration and inconvenience you’ve experienced regarding the service of your 2020 Nissan Maxima. The lack of communication and extended delay in resolving your vehicle's issue is unacceptable and does not reflect the level of service we strive to provide. Please know that I am committed to resolving this situation as quickly as possible and improving the communication breakdown you’ve experienced. At your earliest convenience, please reach out to me directly at 813-664-1234 or via email at rvanhart@brandonhonda.com so I can ensure your concerns are addressed immediately. Again, I apologize for the inconvenience and appreciate your patience as we work to make this right. Sincerely, Rachel Van Hart Fixed Operations Director Brandon Honda

November 29, 2024

The job was done. No wait, no lies, no extra fees, no annoying agents coming by. Felt like express service More

by adcalder7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanani Kekuewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Conteras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Correia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

The service team and support is good; however the repair pricing is a bit steep, especially for older cars. More

by Jeff W.
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Garret L. service representative worked with me on my emergency flat tire the day before Thanksgiving. He and his technician got me in and out less than 2 hou More

by pjek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret Lorenzo
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