Brandon Hyundai

I have an electric car and It's hard to get parts. ..(They usually don't need any). Got a loaner car until my car was fixed. Have my car back now and it's running great! ..(They usually don't need any). Got a loaner car until my car was fixed. Have my car back now and it's running great! More

Donal Seufzer is a phenominal service representative Always keeping the customers first. A great person to work with. Always keeping the customers first. A great person to work with. More

I highly recommend Brandon Hyundai! Simon was a great help with explaining all the features of my car. Everyone definitely treats you like family. Simon was a great help with explaining all the features of my car. Everyone definitely treats you like family. More

I am very satisfied with service department. I recently went to inquire about another vehicle. I explained multiple times that I put 40,000 miles on my current vehicle in one year. I allowed the I recently went to inquire about another vehicle. I explained multiple times that I put 40,000 miles on my current vehicle in one year. I allowed the dealer to stop me from leaving. Then I ended up leasing a vehicle that I don't like for about 60 dollars more a month then I wanted to spend. While I was still at the dealer, I was told that the sale could not be cancelled. I did not leave the lot yet. Managers came out to continue to pressure me. More

I took my car in without an appointment and was able to get my car serviced for the problem that was occurring, The service representative took care of it in timely manner. I am very happy with the service get my car serviced for the problem that was occurring, The service representative took care of it in timely manner. I am very happy with the service provided and will continue to take my car back for any additional services. More

I was able to schedule an appointment for the next day. My daughter and I were greeted by someone in the drive and soon after by my service advisor Ed. Ed did an amazing job listening to my daughters con My daughter and I were greeted by someone in the drive and soon after by my service advisor Ed. Ed did an amazing job listening to my daughters concerns and got them all addressed or a resolution by the time we picked up at the end of the day. More

Run, do not walk away from this dealership. I absolutely LOVE my new vehicle that I purchase from Brandon Hyundai, but the experience I had with everyone with the exception of Nathan, my sales I absolutely LOVE my new vehicle that I purchase from Brandon Hyundai, but the experience I had with everyone with the exception of Nathan, my salesperson was absolutely horrible. The initial experience was pretty good. Nathan did a great job or getting me to the point of negotiation, and Mohammad was a nice person, and eventually we did come to an agreement on price, but only after I attempted to walk away from the sale and head to a different dealership. That the the decent part of my experience, but the rest of my experience was a nightmare, even to the point where Felica told me that I lied to her, and when I asked for proof of it, she could not present any. That was because I never stated what she told me I stated. This dealership is VERY high pressure, and I am sure they scam a lot of people in the process, but I was not going to be one of them. They try to tack on The Brandon Hyundai Advantage.. a package of services that costs almost two grand. Many of the items they add already come WITH the vehicle purchase. You get two free oil changes… well you get THREE years of scheduled maintenance from Hyundai. They offer roadside assistance, but once again that comes WITH the purchase of a Hyundai. The rest of the package is protection crap that you can get aftermarket for a LOT cheaper. I did not want the package, and that is almost what caused me to walk out. Be prepare to be HOUNDED to finance your purchase. I had NO intention of financing as I have the cash to pay for the vehicle…. Leo pushed hard three or four times, and when I would not budge, his “friendly’ demeanor was over. He became cold and nasty. Would barely speak to me, and literally slide the digital pen across the screen to me so I could sign my paperwork. He flew through the process. Then came the VERY hard sell for the extended warranty, which I did not want. He was angry that I refused to buy even the lowest package. After completing the paperwork, I made it clear that I would need a week to transfer the money into my account, and have my father write me a check. They told me I would still be driving my new car home that night. I was not comfortable with this, but they gave me a form stating that I had insurance on the vehicle, and I had permission to have it. Now mind you, I told them the process would take me roughly a week. The next DAY, Nathan sent me an email asking me when I would be bringing the check by. I told him that I had told Leo as well as Mohammad that it would be the next week. I told him they stated they had no problem with it, and I offered to bring the new car back and drive my trade in until the check came in. He replied that was not necessary. I thought all was OK, but alas, nope. The next day, Felica called me and asked me when I was bringing the check in. I once again told her what was going on and that I would gladly bring the car back. She said that was not necessary, that they had my trade in, and that they wouldn’t “call the police on me… YET.” If that was meant to be humorous, I did not find it funny at all, as I told her I was not comfortable driving a car that I had not fully paid for yet… this was on a Friday. Monday, the check came in, and I emailed Nathan and told him so. He email me back, and asked when I could come in. I had to work Tuesday, and asked him in Wednesday at ten was ok, as I had that day off. He said that was fine. I went in on Wednesday at ten, and had to deal with Mr. Personality, Leo. I handed him the check that my father had wrote to the dealership, and he stated that I was told I would need to bring in a Cashiers Check. I was NEVER told that, and I had even told Felica that it was a check written by my father to the dealership. She called me a liar, and told me that she records all phone calls, and could prove that I said it. I told her to please do so. She could not provide proof. I refuse to go back. More

I liked the deal that Darryl Warren got for me on the car my wife wanted. Thanks Darryl for taking such great care of us. And a shout out to the ever debonair Jason Almeida who should be in movies. He was th my wife wanted. Thanks Darryl for taking such great care of us. And a shout out to the ever debonair Jason Almeida who should be in movies. He was the finance guy. More

Had a great experience here and Robert was fantastic! There was no pressure and he stayed after closing to make sure everything went well with signing the documents. There was no pressure and he stayed after closing to make sure everything went well with signing the documents. More

Nice remodeling and very attentive staff when I you arrive. Provided water and car wash, which was a nice touch to good customer service. arrive. Provided water and car wash, which was a nice touch to good customer service. More