Brandon Hyundai

I had a problem with my Hyundai Kona, but I got my appointment and then my service no problem, Faten was my person taking care of the service for my car and helped me super fast to get it all fix, tha appointment and then my service no problem, Faten was my person taking care of the service for my car and helped me super fast to get it all fix, thanks 😊 More

I received this survey after getting two random texts stating my car was in service when it was not (I was driving it after the time). When I do come here, service is always backed up, the parking lot is stating my car was in service when it was not (I was driving it after the time). When I do come here, service is always backed up, the parking lot is an absolute mess, and there is nowhere for customers to sit and wait because the entire building is under construction. On the bright side, I have worked with Faten Dik and she has been great. More

Mario and the Brandon Team provided swift service, and we’re very kind and patient with my questions and concerns. we’re very kind and patient with my questions and concerns. More

Darryl was very professional and had ready the paperwork. He took the time to explain all the features. The next four days he call to make sure I had no problems or questions about my new hybrid. The fac He took the time to explain all the features. The next four days he call to make sure I had no problems or questions about my new hybrid. The facilities are in construction. More

Even thou they are going through construction they worked very efficient. I was in and out in less than four hours. Great service and follow up! very efficient. I was in and out in less than four hours. Great service and follow up! More

Dealership needs to focus a priority on delivering service; it seems to be disconnected from the objective of wanting customers to repurchase a car. I probably won’t buy another Hyundai due to all th service; it seems to be disconnected from the objective of wanting customers to repurchase a car. I probably won’t buy another Hyundai due to all the issues we’ve experienced and the lack of resources to provide excellent service. More

My advisor was Camillo Renard & he did a stellar job of keeping me informed, even though I was upset. A week prior, we came into the service center to have a recall issue fixed. We were told it would take keeping me informed, even though I was upset. A week prior, we came into the service center to have a recall issue fixed. We were told it would take 90 minutes by Nathan. We picked a time, checked our schedules & asked again if 90 minutes was good as we had other appointments that day. We were assured of the time it would take. Well, those assurances were soon out the window as it took well over two hours. Very disappointing & it resulted in a knock-on impact that disrupted the rest of our day. It's stuff like this that makes one distrustful of dealerships. More

Didn’t provide roof rail(parts) to make a complete set as promised when buying promised when buying More

Professional helpful and understanding. Really listened to my wants and needs and made sure to find the car that worked for me Really listened to my wants and needs and made sure to find the car that worked for me More

The communication was absolutely horrible. We could never reach anyone. No one called back after messages were left. We could never reach anyone. No one called back after messages were left. More