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Brandon Tomes Subaru

McKinney, TX

4.8
1,295 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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1100 S Central Expy

McKinney, TX

75072

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Showing 1,295 reviews

March 04, 2024

They were amazing from start to finish! Highly recommend if you want a fair deal! More

by fozziepoppy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Brandon Tomes Subaru responded

fozziepoppy, thank you for sharing 5-stars and noting that our team was amazing from start to finish! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 03, 2024

Attentive, listened to what we wanted and feel we were provided a fair deal on our new car and trade-in. Everyone we worked with were very professional and personable. More

by KLAYMAN.ROBINSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yumna Tasneem, David Celis
Mar 03, 2024 -

Brandon Tomes Subaru responded

Klayman.Robinson, thanks for sharing 5-stars and noting a great experience with us in sales! We're pleased to hear that you received a fair trade value and that everyone was professional and personable. We appreciate your endorsement and look forward to serving you additionally. Thanks again!

March 03, 2024

Overall good experience, would gave liked it to be more straightforward with financing and more transparent on the final pricing eg the add ons. More

by davidnuckols
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafay Ilyas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Brandon Tomes Subaru responded

davidnuckols, thank you for sharing 4-stars and noting an overall a good overall experience. We appreciate your endorsement and constructive feedback regarding pricing and will pass that note along to our leadership. We appreciate your business and your feedback. We look forward to serving you additionally in the future. Thanks again!

March 03, 2024

My experience was extraordinary! Very fast process and I got exactly what I was looking for! My salesperson, Dylan Vasquez, was amazing and very knowledgeable. My finance advisor, Pa More

by kamErynchambers5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Varrassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Brandon Tomes Subaru responded

kamErynchambers5, thank you for sharing 5-stars and noting that your time with us was extraordinary! We love hearing that Dylan and Patrick made everything quick and easy! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 03, 2024

They gave me what I asked for. Completed the purchase of the car in a few hours. All good. More

by RICKBLAINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Shiraishi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stone Ferguson, Yumna Tasneem
Mar 04, 2024 -

Brandon Tomes Subaru responded

RickBlaine, thank you for sharing 5-stars and noting that our team gave you what you asked for in a timely manner! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 02, 2024

Another great car buying experience at Subaru. Bailey was fantastic and had my best interests in mind. More

by dburgos0248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Brandon Tomes Subaru responded

dburgos0248, thanks for sharing 5-stars and noting a great experience with Bailey in sales! We appreciate your endorsement and look forward to serving you additionally. Congrats on the new car! Best wishes.

March 02, 2024

Everything is great. They did a great job! Will come back for another vehicle in the future!! More

by kjohns44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Puga
Mar 03, 2024 -

Brandon Tomes Subaru responded

kjohns44, thanks for sharing 5-stars and noting a great experience with us in sales! We appreciate your endorsement and look forward to serving you additionally. Enjoy the new ride! Thanks again.

March 02, 2024

Roger, our trusted car agent, not only assisted us in securing a brand new Subaru 2024 Crosstrek Wilderness for our 16-year-old son but also demonstrated kindness and exceptional service throughout the p More

by badalbimal24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Venegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Brandon Tomes Subaru responded

badalbimal24, thank you for sharing 5-stars! We're happy to hear Roger provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

March 02, 2024

Chris was super helpful from start, I came in months prior to me purchasing to test drive and he kept communicating (sometime overwhelmingly) but it was worth it. This was by far my easiest purchase More

by Jalah Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gandara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Varrassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Brandon Tomes Subaru responded

Jalah, thank you for sharing 5-stars! We're pleased to hear Chris is super helpful and communicative! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

March 02, 2024

I made an appointment for a suspension issue and got a confirmation. I show up at the dealership for my scheduled service appointment and got turned away. The usher had no idea I had an appointment. He we More

by NewSubiehater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Anderson (Service Dept). Was ushered in by LC Agramont who had no idea about the scheduled appt.
Mar 02, 2024 -

Brandon Tomes Subaru responded

NewSubieHater, are sorry to hear that your service visit did not go as planned. We checked in with our leadership and understand that our team was working to procure a loan car for you, but you left before our advisor had an opportunity to collect the appropriate information and documentation to process it. Your appointment today was for diagnostic to confirm the issue, so that we could get you in a loan car if the repair deemed it necessary. Our Service Director, Cody Griffin reached out two hours later to talk through the issues and work to assist, but you noted you had already done the repair elsewhere. We really did want to help and apologize if you didn’t see it that way. If you’d like to discuss it additionally, you may always reach Cody directly at (972) 632-2022 or cgriffin@tomesautogroup.com. Best wishes!

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