Brandon Tomes Subaru - Service Center
McKinney, TX
377 Reviews of Brandon Tomes Subaru - Service Center
Hannah and Denise took extraordinary care of me and made sure that my vehicle was ready for me super fast and the job was done so well. My tire is patched and I have no worries at all driving at any speed. sure that my vehicle was ready for me super fast and the job was done so well. My tire is patched and I have no worries at all driving at any speed. Definitely recommend to anyone who needs vehicle service! More
The service center team was great! They took care of all of my concerns and were both accommodating and friendly! They took care of all of my concerns and were both accommodating and friendly! More
The service reps quickly got me started first thing in the morning and had my car finished much quicker than I thought it would be. They went over all work, were very courteous, and took great care of me the morning and had my car finished much quicker than I thought it would be. They went over all work, were very courteous, and took great care of me, as always. More
Have been going to them since I bought the car nearly five years ago and I live in Oklahoma which says a lot about what I think of the service department five years ago and I live in Oklahoma which says a lot about what I think of the service department More
Service as good and the people are nice, etc. I will say that I have reported at least twice before that someone is not entering the service being completed into whatever system the Subaru app, e I will say that I have reported at least twice before that someone is not entering the service being completed into whatever system the Subaru app, etc. gets it's info from. A few weeks after I haev service done, I get notifications from the app, e mails, and paper mail all telling me that I am overdue for service when I am not. It's annoying and even though I have reported it multiple times it keeps happening. The service advisor earlier this week just said "yeah we know..." More
Your service staff really helped me when I was in a bind. They listened and fixed the problem caused by another Subaru dealership. Mr. Russell even got me laughing. You have my business now. Thanks They listened and fixed the problem caused by another Subaru dealership. Mr. Russell even got me laughing. You have my business now. Thanks More
There were few people to assist in the bay. Finally got the great lady to help me. Seemed like they weren’t ready to bring their tablets and I waited a long time to be assisted Finally got the great lady to help me. Seemed like they weren’t ready to bring their tablets and I waited a long time to be assisted More
Always polite,fast, and knowledgeable. Goes above and beyond. Takes time to go over everything to make sure I understand. Goes above and beyond. Takes time to go over everything to make sure I understand. More
Ben, my Service Advisor, did a good job answering my questions. He had a great suggestion for recording the odd sound that occasionally happens when I turn off my car. questions. He had a great suggestion for recording the odd sound that occasionally happens when I turn off my car. More