Branhaven Jeep Chrysler Dodge Ram

Excellent Experience -- Again The entire staff at Branhaven -- in particular Bill Larson -- has been fantastic to work with. I've actually leased several Jeep Grand Cherokees from The entire staff at Branhaven -- in particular Bill Larson -- has been fantastic to work with. I've actually leased several Jeep Grand Cherokees from Branhaven over the years, and every time they have been professional, friendly, helpful, and honest. I never would have thought that a car buying or leasing experience would be enjoyable, but the people at Branhaven have made it that way for me. Bill is straightforward and helpful, he follows up and follows through on what he says he will do, and I absolutely recommend him and that entire Branhaven dealership. I will be returning to Branhaven when my lease is up. More

Great Branhaven had very friendly staff. The customer service was excellent. Everyone was very professional and courteous. Great car buying experience. Very Branhaven had very friendly staff. The customer service was excellent. Everyone was very professional and courteous. Great car buying experience. Very quick yet very thorough and informative. Also great prices. More

Used Toyota Corolla I was shopping around for a used car at multiple dealerships in the area, and the way I was treated by Bill Larson and everyone at Branhaven is one of I was shopping around for a used car at multiple dealerships in the area, and the way I was treated by Bill Larson and everyone at Branhaven is one of the main reasons I purchased my car from them. Bill went on a test drive with me and then when we got back to the dealership he ran some numbers for me , but I was still looking around at other please, and he understood that and wasn't pushy, like some other dealerships were. After a few days he checked in with me and was able to get the car I wanted into my price range. I highly recommend Branhaven to everyone for a new or used car. More

jeep issues Let me just say the sales people are wonderful. Bill is always a delight to talk to and always has time for us. Your service department on the other h Let me just say the sales people are wonderful. Bill is always a delight to talk to and always has time for us. Your service department on the other hand could use a bit of work. I've never had issues up until the past few weeks with my Jeep. We've bought a total of 7 vehicles from here and would continue to buy them, maybe just not use the service department. Half of them have no idea what they are doing. Joe is always sweet and nice and I appreciate him for that. The other people just want to get you in and out. If I say my car has an issue and multiple people (including someone in your service department) agree then I would like it fixed, not told that it's a normal thing. It's obviously not normal to have a Jeep STALL. More

Great Customer Service! Was searching to upgrade my father from 20 year old automobiles that just were not worth fixing anymore. Owning two other Dodge cars I knew I really Was searching to upgrade my father from 20 year old automobiles that just were not worth fixing anymore. Owning two other Dodge cars I knew I really liked just about everything Dodge makes, so I searched the internet for an newer clean, lightly used low-mileage Dodge Avenger. I found Branhaven had a 2014 model for sale with only 36,000 miles on it. So I called them up and talked to Jamie in the internet sales department. She said she would check on the price and give me a call back, which she did promptly. The following day I called back and spoke to Nicole, also in internet sales, and asked for pictures of the vehicle. At this point she informed me the vehicle was just taken in and being cleaned before it was put on the lot and that she would text me pictures as soon as it was done. She texted me detailed pictures later that same day and I made arrangements to see the car in person. That Thursday I paid them a visit, and after a brief wait, we met Brandon in sales. He showed us the vehicle and we took it for a test drive. Subsequently pleased with the drive, the warranties (3 months from them and 7 years or 100,000 miles from the manufacturer) and benefits (oil changes for a time and free car washes for life) offered with the vehicle, as well as the overall condition of the vehicle (clean Carfax, one owner, no accidents or damage) we decided to purchase it. That following Monday evening we made our way once again to Branhaven to pickup our new to us Avenger. The car was cleaned, waxed, and detailed in every respect and also came with a full tank of gas. The service manager also informed us that all the requisite maintenance that needed to be performed was done and the filters/fluids had been changed the day before we drove it, so it was like a brand new car! This was kind of reliability and peace of mind was exactly what we were looking for after so many breakdowns with our older cars. Brandon in finance helped us fill out all the paperwork and Brandon in sales then swapped the plates from one of our old cars for us. Overall the experience was great. Everyone was super friendly and the car was just what we needed. I would recommend this dealer to anyone who is interested in quality at a fair price with no hassles. More

Stay Away!! Similar experience as Stephanie (see review below 5/19/15). Horrible communication! They say they will call you back and never do. Plus, I can't even Similar experience as Stephanie (see review below 5/19/15). Horrible communication! They say they will call you back and never do. Plus, I can't even tell you the disaster of a Jeep I purchased and now stuck with. Once the deal is sealed they could care less. By far the worst car buying experience I have ever had. More

Great Experience! I really had a great experience buying my car here. My sales rep, Rich, was incredibly helpful and patient with me, without being pushy. I never fel I really had a great experience buying my car here. My sales rep, Rich, was incredibly helpful and patient with me, without being pushy. I never felt rushed into making a decision, especially since I initially had my heart set on a truck and only went to look at Jeeps to "consider my options." Once I fell in love with my Cherokee, Rich and his manager, Duncan, did everything they could to get me a price I was comfortable paying. Everyone from the receptionist to Brandon in finance was incredibly helpful and nice. Overall, I had a wonderful experience buying my car and would definitely recommend Branhaven to anyone in the area! More

Excellent service and excellent purchase I purchased a Jeep from Brandon who was an outstanding salesperson looking for just what I needed in a car keeping in mind what I could afford. I th I purchased a Jeep from Brandon who was an outstanding salesperson looking for just what I needed in a car keeping in mind what I could afford. I then dealt with the financial young man the other Brandon and again was very pleased with the easy dealings. More

Quickest car purchase ever Told Ryan what type of car we were looking for and the budge we had to stick too, Ryan found several cars that fit the bill including one he would h Told Ryan what type of car we were looking for and the budge we had to stick too, Ryan found several cars that fit the bill including one he would have to bring in from elsewhere. Great experience More

Great Salesman Eric was such a pleasure to work with. He made my first car buying process easy and painless. I would highly recommend not only Eric, but the whole Br Eric was such a pleasure to work with. He made my first car buying process easy and painless. I would highly recommend not only Eric, but the whole Branhaven dealership. I could not be happier in my new vehicle! More