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Branhaven Jeep Chrysler Dodge Ram
Branford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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On 07-03-12 I purchased a used 2009 Dodge Ram 1500 crew cab. I was told that prior to receiving the vehicle is would be detailed, waxed and given the 125 point inspection being that it was being sold as a cab. I was told that prior to receiving the vehicle is would be detailed, waxed and given the 125 point inspection being that it was being sold as a "certified" vehicle. On 07-05-12 I picked up the vehicle and drove it home. On the way home I noticed that there was an abnormal noise coming from the front end. I returned the vehicle immediately to the dealership and a mechanic was able to go for a ride with me to try and figure out the problem. An attempt was made to fix it. After leaving the dealership I noticed the noise was not fixed but elected to not return until the next day. The next morning another noise was found by me in the front end. I decided to go over the truck thoroughly and found that it was never waxed or detailed like promised. There was grim on the interior center console and dog fur underneath the rear seats. A phone call was placed to the dealership and an email was sent noting my displeasure. I immediately returned the vehicle to the dealership, explained my findings and left the vehicle to be serviced and all problems addressed as they should have been prior to me taking possession of it. It is currently still at the dealership (07-08-12). Everyone I dealt with at the dealership was very nice and very accommodating. My displeasure is that I was promised a vehicle that was supposed to have been given a thorough check and detailing and I was not given it. More
My husband and I came in to look at a new Chrysler Town & Country. After spending the better half of the morning at the dealership, we not only drove away in our new van, but also purchased a new Jeep Pat & Country. After spending the better half of the morning at the dealership, we not only drove away in our new van, but also purchased a new Jeep Patriot. During our time there, everyone was extremely friendly. Our biggest concern was price and we were very upfront about what we could afford. We also wanted specific features in both cars and were very pleased that Duncan and Bill worked with us to ensure we would not have to sacrifice our wishes in order to meet our budget. We are very pleased to walk away with both cars all within $10/month of our original budget! I would highly recommend this dealership!!! More
I was not traeted like i was just a sale but like i had been a customer at the dealership before.I was never pushed or rushed to make a decision on a car but was given many diffrent options until I found w been a customer at the dealership before.I was never pushed or rushed to make a decision on a car but was given many diffrent options until I found what worked best for me.Great people and great dealership.Its that kind of service that i strive to provide in my own small buisness and was very happy to recieve the customer focus and care.All of my friends will be told about my experience at Branhaven Motors.Thankyou,Thankyou, Thankyou!!By the way we LOVE the jeep we leased and will be back in 39 months.Duncan ,Mike, Jonathan,and Brandon thanks for all you do!! Deb and Mike Forese More
I haven given this review such great reviews because I feel everyone that helped me at Branhaven was so friendly and helpful . They all helped me out with showing me jeeps and explaining all the features feel everyone that helped me at Branhaven was so friendly and helpful . They all helped me out with showing me jeeps and explaining all the features my new car has. They were extremeley kind and i already referred my brother to go get a jeep too!! I thank them all so much for my new jeep!!! More
Let me say that we have bought several cars over the years. This is the first dealership that was so down to earth and explained things and wasn't just out to make a sale. They wanted your business an years. This is the first dealership that was so down to earth and explained things and wasn't just out to make a sale. They wanted your business and friendship and loyalty so you would tell others about your experience. We had had a very bad experience having a car transported to Florida. They gave us peace of mind and calmed us down. I would recommend this dealership to anyone. they were great. More
Everyone at this dealership is very friendly. Bill was very knowledgeable about the vehicle and gave me a lot of info about it. When I picked up the vehicle he showed me how to use all the features. very knowledgeable about the vehicle and gave me a lot of info about it. When I picked up the vehicle he showed me how to use all the features. More
my experience was a good one.The salesman, Angelo Capodiferro, went out of his way to help and educate us on the different vehicles so that we could make an informed choice. Capodiferro, went out of his way to help and educate us on the different vehicles so that we could make an informed choice. More
I live in the Boston area and had to take a bus down to New Heaven so I could pick up my new Jeep Wrangler Unlimited in the winter Chill color. When I got off the bus Bill was right there waiting for me New Heaven so I could pick up my new Jeep Wrangler Unlimited in the winter Chill color. When I got off the bus Bill was right there waiting for me and brought me back to the dealership. We spend a few hours going over every detail of my new Jeep and off I went. EXCELLENT service. PS When I got home a couple of the seat belts was missing a cover on them and I contacted Bill. Without a quetion he took care of it ASAP. Thanks Kym More
Angelo was very knowledgeable about the product and very attentive in the delivery of the vehicle. He offered to assist us with any of our future needs or questions about use of the vehicle and future serv attentive in the delivery of the vehicle. He offered to assist us with any of our future needs or questions about use of the vehicle and future service. Howard handled the financial aspects of this transaction extremely competently and expeditiously. More