Branhaven Jeep Chrysler Dodge Ram

THIS DEALERSHIP SUCKS...THEY SCAMMED ME FOR 193.00 FOR MY THIS DEALERSHIP SUCKS...THEY SCAMMED ME FOR 193.00 FOR MY REGISTRATION ON A BRAND NEW DODGE I BOUGHT FROM THEM...THEY MADE NO EFFORT TO TELL ME I HA THIS DEALERSHIP SUCKS...THEY SCAMMED ME FOR 193.00 FOR MY REGISTRATION ON A BRAND NEW DODGE I BOUGHT FROM THEM...THEY MADE NO EFFORT TO TELL ME I HAD A TEMPORARY 60 DAY REG.I BEEN DRIVING MY TRUCK SINCE DECEMBER 23 2011 WITH NO REGISTRATION..NOW MOTOR VEHICLE IS CHARGING ME FOR ANOTHER REGISTATION..THEY DID NOT DO THERE JOB ..I CALLED THEM TO RESOLVE THIS AND ONLY LAUGHED IN MY FACE ON SPEAKER PHONE WITH THE OWNER!! BEWARE DONT GO HERE!! More

The Branhaven experience has been nothing short as " beyond as advertised" as it made buying a new Jeep very simple , professional with intergity....which is hard to find. In any business....I fe " beyond as advertised" as it made buying a new Jeep very simple , professional with intergity....which is hard to find. In any business....I felt as I was important as ey cared deeply about how people left with their new car. I had stopped in a two diffrebt dealerships of the past two weeks and barely got noticed....I would strongly recommend Duncan with his straight forward gentle no pressure style and hits team that does exactly what you want....as for the 2012 Jeep it is awesome ,As for traiining and setting up the ucoonect phone Bill Larsen iwas amazing ! Many thanks for my new truck! Richard Sloan More

Solid experience buying a new Chrysler 200. I dealt w/ Jonathan after putting in a request for a quote online, and he was completely helpful and on-point from Day 1. He was not pushy, and answered all 10 Jonathan after putting in a request for a quote online, and he was completely helpful and on-point from Day 1. He was not pushy, and answered all 10,000 of my questions patiently and professionally. Great experience, will be coming back in the future. More

Called the dealership spoke to Duncan about a truck they had in stock being we where 80 miles away he expplaned all to know over the phone, we felt like we made a friend and drove up and purchased it form t had in stock being we where 80 miles away he expplaned all to know over the phone, we felt like we made a friend and drove up and purchased it form this dealership because of there openess, knowledge on the truck, the williness to stay after hours to accomadate our travel time. I own and have purchased many cars mostly european which seems to be the bench mark in dealerships, service and making you feel that your purchase was the most important thing of the day. Duncan and Bill took it a step further they shined above and beyond my other dealings. Thanks to you for them and thanks to them for making our purchase a " fun" experience John Kime More

The new Jeep purchase was a smooth process. Excellent service and warm dealership, they made you feel like they really cared about helping you with the sale, not just going through the motions and taking service and warm dealership, they made you feel like they really cared about helping you with the sale, not just going through the motions and taking your money.I would advise anyone looking to buy a car,truck, or suv to shop here first. You won,t be sorry. More

I HAVE BEEN DOING BUSINESS WITH BRANHAVEN FOR A LONG TIME AND THIS IS MY SECOND NEW VEHICLE. I AM VERY PLEASE WITH EVERYONE CONCERNED, AND HAVE GONE OUT OF THEIR WAY TO PLEASE ME. AND THIS IS MY SECOND NEW VEHICLE. I AM VERY PLEASE WITH EVERYONE CONCERNED, AND HAVE GONE OUT OF THEIR WAY TO PLEASE ME. More

This has been the most pleasent experiance I have ever had when purchasing a car. Bill was very helpful and took the time to answer all of our question. Will use Branhaven again as well as to send my frie had when purchasing a car. Bill was very helpful and took the time to answer all of our question. Will use Branhaven again as well as to send my friends and family there. More

the sales/credit staff was exteremly helpful with my purchase. overall everyone was friendly and treated me with respect. Mr. Larson spent a great deal of time explaining all of the features of my aut purchase. overall everyone was friendly and treated me with respect. Mr. Larson spent a great deal of time explaining all of the features of my automobile, this was so great, becaus my last purchase of an automobile (purchase from another dealer) no one went over the different features of the car. More

Brought my leased vehicle back at least 5 times for shuddering and vibration. Not resolved and couldn't be bothered to help. Service manager told me they couldn't find anything wrong with the car and shuddering and vibration. Not resolved and couldn't be bothered to help. Service manager told me they couldn't find anything wrong with the car and it was Chrysler's technology... ugg Left on my own to figure out what to do next I had to have tires replaced by Goodyear and Goodyear figured out the problem and it was the front wheel bearing! 5 mos of stress and onto another dealer who cared and now has my service business. Treated like crap by the owner John Lavalle and not listened to by the service dept who can not think on their own feet! If you like to fight with people and like controversy this is the dealer for you! The sales team is exceptional however they do not run the service dept. More

Having leased four of five vehicles previously from this dealership we had a history with them. Not the same personnel but, the same dealership. We had stopped leasing from Branhaven due to an unsatisfact dealership we had a history with them. Not the same personnel but, the same dealership. We had stopped leasing from Branhaven due to an unsatisfactory meeting a few years ago when I was told that even though at the time, we had leased four vehicles (most recently Jeep Cherokee Limiteds), there was no customer loyalty program for my sincere interest in a Chrysler 300. To that end, we stopped shopping this dealership. As time went by, and the 2011 Jeep Cherokee's receiving numerous positive reviews, we once again went to Branhaven to listen to what they had to offer. Upon hearing their offer, I then told them about our past history with the dealership, countered with an offer of my own and left it in their hands to contact me. The end result was positive due to Duncan's foresight and desire to get back what once was a loyal customer. He and Bill worked with us which concluded in my wife now driving a new 2011 Limited with pride. This goes to show you that once a bridge is burned, through new personnel with a much more welcoming attitude, a relationship can and has been rebuilt. Your staff is to be commended in regards to capitalizing on a situation and bringing back a repeat customer. After all, word of mouth is your best advertising and rest assured, we'll spread the word about Bill and Duncan coming through for us. More