Brattleboro Subaru

December 2022: Completely inadequate certification inspection: worn-out summer tires (December, in VT!), mouse-chewed windshield washer hose, defective radio unit that cannot be reloaded /updated. inspection: worn-out summer tires (December, in VT!), mouse-chewed windshield washer hose, defective radio unit that cannot be reloaded /updated. Update January 2, 2023: windshield washer hose issue fixed, with dealer covering the cost (normally not a warranty repair). Suggest that testing the washers should be part of the Certification inspection. Radio unit to be replaced (delay due to an illness in my family), covered by dealer warranty. My suggestion is that updating the display software should be part of the Certification inspection; this would have exposed this issue before I could encounter it and in any case would remove the data from previous owners/users of the vehicle. Tires: I had already bought new snow tires, and kept one of the worn-out summer tires to show the service manager; upon seeing it, he agreed that the tires should not have passed Certification inspection and should have been replaced before I received the vehicle, and agreed to provide new or nearly-new summer tires in the spring (including mount/balance and an oil change, if needed). So the issues have been addressed, with two resolved and one on track to be resolved. Thank you! More

Christian, the salesman was very helpful. I knew that I wanted a 2023 Crosstrek. He was helpful in finding the model and color that I wanted. He also explained all the technology on the ca I knew that I wanted a 2023 Crosstrek. He was helpful in finding the model and color that I wanted. He also explained all the technology on the car. Everyone was very friendly at the dealership. The dealership is spotlessly clean. More

Every time I go to Brattleboro Subaru for any reason the experience is always a pleasure. Whatever the reason everything is done professionally and timely. experience is always a pleasure. Whatever the reason everything is done professionally and timely. More

I am very satisfied with the service of the dealership side and the service department. Everyone that I have dealt with i8s very kind, courteous. Very pleased with the service. side and the service department. Everyone that I have dealt with i8s very kind, courteous. Very pleased with the service. More

We had a great experience purchasing our 4th Subaru Outback. Our salesman was Billy B. And he was great. Definitely be back when the time comes. Outback. Our salesman was Billy B. And he was great. Definitely be back when the time comes. More

Very friendly. The dealership is spotless clean, which is important. Exhausting lengthy process, but that’s everywhere. The dealership is spotless clean, which is important. Exhausting lengthy process, but that’s everywhere. More

I am thrilled to have moved to Brattleboro where the Subaru Service Center is so pleasant and responsive Subaru Service Center is so pleasant and responsive More

They were pleasant, accommodating, and willing to listen instead of just hard selling us something. instead of just hard selling us something. More

Very courteous and easy to work with. I was given a loner car which made the service very easy. I was given a loner car which made the service very easy. More

Always a pleasure to work with the service team at BS! Consistently friendly, helpful courteous and very knowledgeable - from the writers to the techs - are the reason I keep coming back. Consistently friendly, helpful courteous and very knowledgeable - from the writers to the techs - are the reason I keep coming back. More