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Bredemann Toyota

Park Ridge, IL

4.7
2,714 Reviews
Welcome to Bredemann Toyota. The Bredemann Family of Dealerships is family-owned and operated and is celebrating 100 Years Serving Chicagoland! A Toyota Dealer since 1976, we take great pride in our consistently top-ranked vehicles in quality and our commitment to the highest level of service for our customers. Bredemann Toyota has been awarded the President's Award by Toyota for extraordinary commitment and high standards. Toyota selects only its top dealers for the President's Award recognition for demonstrating excellence in their sales, parts & service, customer satisfaction and overall dealership operations. Accredited with the Better Business Bureau since 1998 and is rated an A+ on a scale of A+ to F. Located conveniently on Dempster Street in Park Ridge, IL, we’re proud to offer top quality new and used vehicles, parts, and service to our customers. If you’re looking for an exceptional new or pre-owned vehicle, renowned customer service, and an unmatched ownership experience, you’ve come to the right place! Our friendly sales staff is happy to assist you with your new or used vehicle needs! Call us today, stop by our showroom, or visit our website. We look forward to seeing you!
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1301 W Dempster St

Park Ridge, IL

60068

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Showing 2,714 reviews

January 09, 2016

Happy customer :) Very courteous and polite employees here, dealership looks spectacular since the remodel./purchased my first Toyota on Touhy/. It's nice to see the sa More

by Paulina1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Giec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2016 -

Bredemann Toyota responded

Thank you for your kind and loyal business over the year Paulina! We appreciate your kind review and sharing your experience with us online. Enjoy your new ride!!

January 07, 2016

Very good experience I was given good personal attention, didn't feel pressured, and all my questions were answered. Plenty of time was given to acquaint me with the feat More

by RP
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2016 -

Bredemann Toyota responded

We appreciate you taking the time to leave us a review! We hope you are enjoying your new ride!! :)

January 05, 2016

happy toyota owner We visited 2 toyota dealerships before stopping at Toyota in Park Ridge and none of them came close to the attention and care we received here. Nice More

by Pavlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 05, 2016 -

Bredemann Toyota responded

We are thrilled to read about your recent experience working with Jerry. We appreciate your kind review and sharing your experience with us online!!

January 03, 2016

classic old style draw out car buying experience! Wow what to say about the experience I had at Bredemann Toyota, They had the only Black Toyota Sienna SE Premium near me. So I show up to buy said sie More

by mlscama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 13, 2016 -

Bredemann Toyota responded

Dear Matt and Megan, We apologize that your experience with us several months ago was not satisfactory. There are a few details I feel compelled to explain in this response, and I am also happy to discuss this further with you at your convenience. I can be reached directly at (847)510-5495 or katiebredemann@bredemann.com. Briefly, you brought a TrueCar quote into our dealership, but we are not a TrueCar dealer and cannot match every TrueCar quote. You got a TrueCar price from another dealer who did not have the vehicle in stock. This is one of the many problems with TrueCar - they quote prices on vehicles that cannot be built/do not exist in that dealer’s inventory, and perhaps the biggest reason we do not participate in their program because they require us to give them access to all of our client’s personal and sale information which we believe is not appropriate. The reason we had you sign a backup contract was because we needed to confirm that the USAA draft you presented would be executable since there was so much negative equity from your trade-in being rolled into your new loan. As soon as we confirmed it was, we immediately tore up the other contract. We are not sure what you mean by renegotiating the headphones and blue-ray, because those come standard with the equipment package on that model of Sienna and there is no charge for them in the first place. Regarding the remote start, you asked for us to provide that to you at no cost, which we were unfortunately unable to do. We understand you were frustrated because you were trying to get us to match an impossible price on an extremely unique vehicle and we were not able to accommodate that, but the accusations about us being criminals are unfounded. We have been assisting Chicagoland with their vehicle needs for over 100 years and would not have been able to do so if we treated our customers the way you are suggesting. We wish you the best and hope you were eventually able to find what you were looking for. Thank you, Katie Bredemann

Sep 01, 2018 -

mlscama responded

Katie, Thank you for confirming basically everything I said in a clear and concise way! You and your dealership, receive my business because you had the only one in Chicago and since you knew I had no choice. You took advantage of the situation and played games. Congrats on proving your point !!!

January 02, 2016

Great dealer!! Our Sales guy was Jerry Giec was very helpful, understanding and polite. Handled our shopping, paperwork, trade in and dis all paper work very quick More

by Izabela P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Bredemann Toyota responded

Thank you for your kind review and sharing your experience with us online. Congratulations on your new ride!

January 02, 2016

Great place Few days ago I bought a vehicle from this location. It was a great experience. The sales staff was very friendly. And salesperson Jerry Giec did an More

by Rafal stepien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 04, 2016 -

Bredemann Toyota responded

Thank you Rafal for your kind review! We look forward to many more enjoyable experiences with you in the future.

January 01, 2016

College Grad Program - Corolla Purchase Working with Charlie Schiller was AMAZING. I had a recent college graduate who wanted a loan without a co-signer, and through Toyotas College Grad pr More

by College Grad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Schiller
Jan 04, 2016 -

Bredemann Toyota responded

Thank you for your detailed and kind review. We are absolutely thrilled to read about your experience working with Charlie. We look forward to helping you with your car search when the time comes! Please do not hesitate to contact us with any questions or concerns you may have!

December 31, 2015

The Camry owner Jerry was very helpful, honest and went above and beyond to assist me with buying a car in what was going to be a very long and stressful process. Mad More

by Barbara I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 31, 2015 -

Bredemann Toyota responded

Congratulations on your new Camry Barbara! Thank you Barbara for your kind review! We truly appreciate it!

December 30, 2015

Happy Corolla owner Recently purchased a new vehicle from Bredemann Jerry was fantastic through out the entire process. He was patient and respectful throughout the who More

by Tim p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2015 -

Bredemann Toyota responded

We are so happy to hear about your experience working with Jerry! Thank you for this kind review!

December 29, 2015

5 star We are lucky owners of a 2016 Toyota Corolla Nestor did great job going over all the features.this is a second car from him and hopefully there will b More

by Aalvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Prato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2015 -

Bredemann Toyota responded

Congratulations on your new 2016 Camry! We appreciate you taking the time to post this kind review and share your most recent experience with us. We hope you are enjoying your new vehicle. We hope you have a wonderful New Year!

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