Brent Brown Toyota

Outstanding We had an emergency situation occur with our Toyota Highlander. The professionals at Brent Brown came to our rescue in a matter of minutes and were v We had an emergency situation occur with our Toyota Highlander. The professionals at Brent Brown came to our rescue in a matter of minutes and were very accommodating in getting our car scheduled for service to ascertain what the problem was. They had the problem diagnosed and fixed on the same day. Outstanding service! More

Service Every one is so kind and helpful. I really appreciate this, being a single mom. The service is fast and thorough. Very professional. Thank you! Every one is so kind and helpful. I really appreciate this, being a single mom. The service is fast and thorough. Very professional. Thank you! More

Great communication They took me in on short notice and explained all along the way. Joeseph was very helpful and made sure I understood what was going on. No surprise They took me in on short notice and explained all along the way. Joeseph was very helpful and made sure I understood what was going on. No surprise charges. More

Service Department is great We purchased an extended warranty and have gone to the service department for regular maintenance and help. They do great work. You do need to make We purchased an extended warranty and have gone to the service department for regular maintenance and help. They do great work. You do need to make appointments More

Service completed ahead of estimate Our Camry Hybrid had to be reprogrammed because of a recall. It was ready to go hours ahead of the promised time. We are back on the road. Our Camry Hybrid had to be reprogrammed because of a recall. It was ready to go hours ahead of the promised time. We are back on the road. More

1st time using maintenance service for new vehicle This was my first maintenance appointment. My experience was excellent. Helpful staff. So far so good. I’m glad I bought a car here. The loiunge This was my first maintenance appointment. My experience was excellent. Helpful staff. So far so good. I’m glad I bought a car here. The loiunge is nice and clean. More

Fast Service Great experience. Took my car in and it got finished up sooner than what I was told. Appreciated the friendliness and how quick they got the service t Great experience. Took my car in and it got finished up sooner than what I was told. Appreciated the friendliness and how quick they got the service taken care of. I have 3 more visits left for my toyotacare package and wish it lasted so much longer because I love it! More

Moe is amazing at his job! In past experiences I have had horrible service at the Brent brown service department. How ever during my past visit Moe in the service department was In past experiences I have had horrible service at the Brent brown service department. How ever during my past visit Moe in the service department was the one to take care of me, and from the start he is nothing short of helpful and friendly! all around the shop even when busy had a much different atmosphere when I brought my car in. Maybe there has been some improvement, or maybe moe is just awesome either way he deserves some recognition for his kind and helpful efforts! More

Fast, reliable, great communication I love this dealership, every time I walk in I get treated like I’m top priority, Joeseph the service writer is very good at what he does and made my I love this dealership, every time I walk in I get treated like I’m top priority, Joeseph the service writer is very good at what he does and made my experience very straight forward and easy. More

Oil change and inspection The service was good, however the estimated time was short by about an hour. That put me in a scheduling bind that was difficult to rearrange. Had I b The service was good, however the estimated time was short by about an hour. That put me in a scheduling bind that was difficult to rearrange. Had I been given a better time estimate I could have made other arrangements. More