Brent Brown Toyota

Routine Oil Change Service I was met personally by Mike Black . . . treated me like "Royalty". Mike took a personal interest in myself and vehicle. Tremendous communication sk I was met personally by Mike Black . . . treated me like "Royalty". Mike took a personal interest in myself and vehicle. Tremendous communication skills. Was very thorough in going over my vehicle's service history, etc. VERY PROFESSIONAL! Impressed with his supervisory skills and ability to "think outside of the box". More

Warranty Service 5000 mile service—plus factory recall for the gas filler pipe. I took my 2018 Camry in for its first service. I was met by the service manager and 5000 mile service—plus factory recall for the gas filler pipe. I took my 2018 Camry in for its first service. I was met by the service manager and Joel finished checking my car in. Rear seat threw a code and they fixed it easily. Jennifer checked me out and I took the car home later in the day. It was smooth, smart, and everyone was quite attentive. More

Excellent service As always, the service that was needed was well explained and well done. The wait time was reasonable and everyone is really friendly. The video they As always, the service that was needed was well explained and well done. The wait time was reasonable and everyone is really friendly. The video they provide is good information as well. It helps to see things on your car that they see as warning areas. It helps alleviate the stereotypical “car service scam” ideology. More

Good service The staff and Taylor were very nice a d welcoming and made sure all of our questions were answered. We did get a default car and the transmission was The staff and Taylor were very nice a d welcoming and made sure all of our questions were answered. We did get a default car and the transmission was bad and they were willing to work with us to get us another brand new C-HR to get the problem solved. It was not their fault but it was a headache having to go to the dealership a lot of times to get everything taken care of. More

AWESOME They accepted our reasonable offer which worked with our budget. There was no reason to buy used. I commute everyday and reliability is number one p They accepted our reasonable offer which worked with our budget. There was no reason to buy used. I commute everyday and reliability is number one priority. I did not want to deal with some ones problem car. This is my third new car I have bought at Brent Brown and I will be back. More

Always Great! Always can expect a great experience, just finished up my 25,000 mile service and plan to come back even though i will now be needing to pay for servi Always can expect a great experience, just finished up my 25,000 mile service and plan to come back even though i will now be needing to pay for services More

Fast and awesome I didn't have an appointment, but Mike was able to squeeze me in and the tech finished in record time. Only 23 minutes! Wow. I didn't have an appointment, but Mike was able to squeeze me in and the tech finished in record time. Only 23 minutes! Wow. More

Another great service visit. Dropped my truck of in the morning and left it in the dealerships hands to get my servicing done. Loved the video I received so showing me tire depth Dropped my truck of in the morning and left it in the dealerships hands to get my servicing done. Loved the video I received so showing me tire depth and brake pad thickness and status of my air filters. Got my truck back in excellent condition and with smiles from all those working. More

Fun, Easy, and Enjoyable Drew, Bryan, and Nate, were amazing to work with. They got my paperwork ready and done in a timely matter. They answered every question I had and more Drew, Bryan, and Nate, were amazing to work with. They got my paperwork ready and done in a timely matter. They answered every question I had and more. I would definitely recommend everyone to go there for their car needs. More

First Car Shopping Experience I went to the Toyota Dealership just to look at cars. However, my husband and I were put at such ease by Taylor and felt comfortable looking at all th I went to the Toyota Dealership just to look at cars. However, my husband and I were put at such ease by Taylor and felt comfortable looking at all the possibilities of cars we could buy. Taylor not only showed us the RAV4s that were on the lot but knowing we wanted to buy a used one, also took us around back to see if there were any he hadn't seen yet. There was one that had just come in that was waiting to be detailed and had just been certified, but hadn't been put in the computers yet. Immediately, my husband and I knew that was the car we wanted! By going above and beyond in many ways, he found the car we needed and wanted! Taylor took the time to get us the best price possible and work for US during the whole process of buying our first car! We had such a pleasant experience with Taylor that we will highly recommend this dealership in the future! We are so grateful for our "new to us" RAV4! More