Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,022 reviews
Extra mile Great service! They went the extra mile and replaced the lug nuts on my tires. I would recommend their service to my friends. Great job! Great service! They went the extra mile and replaced the lug nuts on my tires. I would recommend their service to my friends. Great job! More
Great service! Girl on the phone was great when she scheduled me. They were on time and had me taken care of so I could do the rest of my responsibilities for the da Girl on the phone was great when she scheduled me. They were on time and had me taken care of so I could do the rest of my responsibilities for the day More
Great Service We took our 2005 Camry in to replace a leaking steering column. They replaced the rack and it only took one day! Took the car in that morning, it wa We took our 2005 Camry in to replace a leaking steering column. They replaced the rack and it only took one day! Took the car in that morning, it was ready at 4pm! Excellent Service! More
Excellent experience!! 10,000 mi checkup- Moe was friendly & professional. Car was done within timeframe given. Customer waiting area was comfortable and clean. All servi 10,000 mi checkup- Moe was friendly & professional. Car was done within timeframe given. Customer waiting area was comfortable and clean. All service people were very nice & helpful. Thank you Brent Brown Toyota! More
Quick and painless I had an appointment for scheduled maintenance, I was a little early, but they were able to take me in anyway. I didn't wait for my car as I had othe I had an appointment for scheduled maintenance, I was a little early, but they were able to take me in anyway. I didn't wait for my car as I had other appointments, but they called and let me know it was done and within the timeframe they said it would be done. I picked up my car and was out of there in 5 minutes. Quick and painless. I would love it though if they offered car washes or a vacuum. That would put the service over the top for me. Edited: I just wanted to add that I live quite close (within 5 miles) to another Toyota dealership, but I prefer to drive 35 miles further away to go to Brent Brown. They really are the best. More
Beget than the last dealer i worked with The people here were very helpful and informative, but not too pushy, like the last salesman that pushed me into getting a new car. They were courteou The people here were very helpful and informative, but not too pushy, like the last salesman that pushed me into getting a new car. They were courteous in letting me see everything I wanted to look at and did their best in helping me get what I wanted, yet, honest about what it would do to my credit, etc. They gave me several options of what I could do, but weren't pushy to make me commit to anything, like the last salesman I worker with who was very dishonest, conceited and determined to get me a new car no matter the cost. When I could see he was taking advantage of me and I called a friend to get their opinion, he got so mad and was almost yelling at me. After promising me great discounts and low intrest rates, I ended up being charged higher intrest rates, and he charged me so much, that now, after paying on the car for a year, I still owe more than the car was worth when it was new... Thanks to Ron ? at Hatch Toyota in Show Low, AZ More
Awesome customer service The morning drop off was quick, and the shuttle service was excellent. They are always so friendly and explain what they’re doing. I love having my va The morning drop off was quick, and the shuttle service was excellent. They are always so friendly and explain what they’re doing. I love having my van serviced here. More
Service vehicle Excellent service by several employees who all gave me personalized help. Very much appreciate the service waiting area, the lounge, rest rooms, TVs, Excellent service by several employees who all gave me personalized help. Very much appreciate the service waiting area, the lounge, rest rooms, TVs, hot chocolate, paper. More
Good experience It’s my second Purchased from Brent Brown Toyota. Purchased a 2008 Toyota tundra back in to thousand nine from Todd Robinson. I had a great experienc It’s my second Purchased from Brent Brown Toyota. Purchased a 2008 Toyota tundra back in to thousand nine from Todd Robinson. I had a great experience and he help me out and got the truck in that I wanted. This last time we came in looking at used vehicles and was greeted by Jonathan Anderson who also was very helpful and answered all our questions and eventually helped us purchase 2018 RAV4 adventure. More
In for oil change In for Toyota care, they got to my vehicle right away without me even having an appointment. Very happy with the service department at Brent Brown Toy In for Toyota care, they got to my vehicle right away without me even having an appointment. Very happy with the service department at Brent Brown Toyota. More