Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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First visit. This was my first visit after buying my Camry Hybrid. I dropped it off and Jen was very helpful. She arranged for me to be shuttled back to work whi This was my first visit after buying my Camry Hybrid. I dropped it off and Jen was very helpful. She arranged for me to be shuttled back to work while my vehicle was being serviced. The service was quick and everyone was kind. More
Decent price for oil change The price for the 3 pack oil change is good. My car works well after service which had been really nice. Sometimes the prices are a little steep for t The price for the 3 pack oil change is good. My car works well after service which had been really nice. Sometimes the prices are a little steep for things that you can do yourself (cabin filter-but I think they have to use a very expensive Toyota brand). They don't seem to skimp on quality parts which can be good or bad depending on budget. More
Great people I had Kyle Bourgeois as a salesman. I have worked with other people at Brent Brown Toyota before. Everyone is very knowledgeable and nice, but are sti I had Kyle Bourgeois as a salesman. I have worked with other people at Brent Brown Toyota before. Everyone is very knowledgeable and nice, but are still salesmen. Kyle was much more laid back and easy to talk to and work with. Even though they try and pressure you to buy, Kyle was pretty cool about it and I felt like I could have walked away at any point. He was honest and pretty straight forward with me. But remember, the sales managers don't share all info with the sales guys. So don't hesitate to push back on price. Kyle was willing to go to bat for me when I stuck to my guns. More
Fast and friendly!! I was in a rush and they really hustled to take care of us!!! Blake and his trainee were super helpful and friendly!! Thanks a bunch!! I was in a rush and they really hustled to take care of us!!! Blake and his trainee were super helpful and friendly!! Thanks a bunch!! More
Brett Brown Toyota Stepped Up!!! As usual, Brett Brown Toyota did a perfect job on my Toyota Tacoma. Going to Disneyland is now in second place, after our experience. I will tell all As usual, Brett Brown Toyota did a perfect job on my Toyota Tacoma. Going to Disneyland is now in second place, after our experience. I will tell all my friends and family about Brett Brown Toyota. More
No waiting I was impressed with how many employees were there to receive customers. Literally no waiting. Granted, I had an appointment but I still expected th I was impressed with how many employees were there to receive customers. Literally no waiting. Granted, I had an appointment but I still expected that I would have to wait for a few minutes to be checked in. The only problem I had was that I felt like I was being lectured because I missed my service appointment for 1,500 miles. I can do without that. Hopefully that was just a one time thing but overall, I was very happy. More
It was a good experience . I would recommend it to others. Glen did great with our sale. I enjoyed the time we spent at the dealer . I would recommend it to others. Glen did great with our sale. I enjoyed the time we spent at the dealer More
Great Service I like that Brent Brown service dept will work me in without a lot of notice. I can usually get in very quickly with an appointment. I feel they are a I like that Brent Brown service dept will work me in without a lot of notice. I can usually get in very quickly with an appointment. I feel they are accommodating of me. More
Helpful convenient satisfied. My recent service experience was not stressful. I used the shuttle service and it made the whole experience so much better. It was an expensive visit My recent service experience was not stressful. I used the shuttle service and it made the whole experience so much better. It was an expensive visit but quite a few issues were taken care of and it was nice to get it all done in one appointment. More
Service experience Very friendly and helpful. My only concern was the price as my previous Toyota dealer in Idaho was less expensive and offered a free car was coupon wi Very friendly and helpful. My only concern was the price as my previous Toyota dealer in Idaho was less expensive and offered a free car was coupon with every service. More