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Brent Brown Toyota

Orem, UT

4.2
7,049 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,049 reviews

January 31, 2017

Quick, Fast Service Set an appointment same day for a 10k Maintenance, was in and out in about 1 hour! I even talked with the sales person that sold me the car last year More

by jhasting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manu Storey
Feb 01, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Manu. We look forward to seeing you again!

January 31, 2017

Great experience....fast I needed to get in and out asap...knew what I wanted. They followed my lead to get it done. Thanks to the team...recommend More

by janderson12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David "Mckay" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Goodman
Jan 31, 2017 -

Brent Brown Toyota responded

Thank you so much for your feedback! We are happy to hear you had a great experience with McKay, John and Charlie. We look forward to seeing you again!

January 30, 2017

Great For being understanding and for fixing my frustrations and my car. I really appreciated them caring and hearing me out. And acting like I mattered. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Casandra Langston
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kim! We are happy to hear you had a great experience with Mike and Casandra. We look forward to seeing you again!

January 30, 2017

It was good experience. Josh was great Josh was very polite and professional. give him a raise. He handled over all process very well. He described the technical terms in a easy was so the More

by Banjaded
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

January 30, 2017

Very good service appointment, oil change 12:30. car in 8:00. shuttle took me to work. at work less than an hour when notified it was finished. More

by Robert Clanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Goodman
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Robert! We are happy to hear you had a great experience with John. We look forward to seeing you again!

January 30, 2017

Helpful maintenance service I appreciate the Brent Brown staff in taking care of my car. They repaired what was broken at no cost to and they made me aware of potential problems More

by Sherry and Matthew Forsyth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Terry
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Sherry and Matthew! We are happy to hear you had a great experience with Sydney. We look forward to seeing you again!

January 30, 2017

Very friendly I was told on the phone the service would take about an hour so I had planned on staying but when I got there they said it would take several hours. T More

by Jenp
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Black
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Jen! We are happy to hear you had a great experience with Mike and enjoyed our shuttle service. We look forward to seeing you again!

January 30, 2017

Great people to deal with. Great, friendly service. I have purchased several cars from this dealership and have been very pleased with every one. I do recommend NOT to lease, I More

by BLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason K, Rory Hayward
Jan 31, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Rory and Jason. We look forward to seeing you again!

January 30, 2017

Friendly and helpful Having my wife's car serviced turns into an enjoyable experience, with knowledgeable personnel who have great communicative abilities. They are alway More

by leadfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Aldana Miloni
Jan 31, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Mike and Aldana. We look forward to seeing you again!

January 29, 2017

Good job well done I thot it would take a lot of time. Thank you for being considerate of my time. I really don't want to say more. More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Jan 30, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Keith. We are happy to hear you had a great experience with Josh and we were able to get you back into your vehicle quickly! We look forward to seeing you again.

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