Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
2,081 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
Contact Dealership
View Awards

665 SW 8th St

Miami, FL

33130

Directions

By Type

Showing 2,081 reviews

September 07, 2021

Limpieza organización comodidad todo muy bien, cuídate l trato muy amable con un servicio Rápido y eficiente, lo recomiendo a amistades en todo momento, gracias More

by José10101964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2021 -

Brickell Buick & GMC responded

¡Es genial saber que todo se hizo de forma rápida y satisfactoria! Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuídate!

September 03, 2021

The sales person and the financial aid where very kind and help me at all time that I can get best choose in the cars. More

by RUEDAGLADIS69
Recommend Dealer
Yes
Employees Worked With
Luis Arriete
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Coquiere
Other Employees : Diego Ferreira
Report | Print
Sep 08, 2021 -

Brickell Buick & GMC responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2021

Incredible amazing the best sales person I have was beyond helpful smart Jackie was incredible Fair human that was out for the customer Always in touch to up grade car dealership needs more pe More

by PLYNCH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaiki Babani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arriete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Ferreira
Report | Print
Sep 08, 2021 -

Brickell Buick & GMC responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

September 03, 2021

It has been really a pleasure having my 2015 Buick Enclave vehicle services with the the Brickell Buick service department. The service department Teams are great. More

by MAUREEN305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Sep 08, 2021 -

Brickell Buick & GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2021

Best service ever in my life the best dealer in my town professional the manager Yonatan excelente all him said is true noting fake the best More

by jimenezlin71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Sep 02, 2021 -

Brickell Buick & GMC responded

Dear Valued Customer I would like to personally Thank you so much again for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

August 31, 2021

Onix Hernandez was able to help me service my Yukon. I am very pleased with the work and professional advises. Brickell Motors Service Dept. Highly recommended More

by Gerry R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Onix Hernandez
Report | Print
Sep 02, 2021 -

Brickell Buick & GMC responded

Dear Gerry I would like to personally Thank you so much again for your feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

August 31, 2021

Eduardo El Che was awesome as was the entire staff. We purchased 2 new Buick Encores and we're very impressed with them. Keep up the great work!!! More

by Carloslcruz56@hotmail .com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
El Che. Eduardo Fernandez, Mario R. Diaz
Report | Print
August 30, 2021

Really good costumer service. It only took 1 hour. They took care of me with Uber services while my car was getting fixed. Nice people and quick. More

by nathyworkouts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Delgado
Report | Print
Sep 02, 2021 -

Brickell Buick & GMC responded

Dear Nathy It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

August 28, 2021

El mejor dealer,buen precio y buena atención,siempre volveré ahí cada vez q necesite algo y para comprar carros para mi familia muchas gracias More

by GLADYSDEYSI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar veiga, Joshua Gonzalez, Diego Ferreira
Report | Print
Sep 02, 2021 -

Brickell Buick & GMC responded

Hola, nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

August 26, 2021

All are very professional are the amazing teams in special to Rafael Fernandez he help me all the time please keep doing the right way More

by IDA.MARTINI08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Fernandez
Report | Print
Sep 02, 2021 -

Brickell Buick & GMC responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

1
...
138
139
140
...
209