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Brickell Buick & GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
2,082 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,082 reviews

August 02, 2021

Great service & communication by everyone involved.Great Great service & communication by everyone involved. Great service & communication by everyone involved. Great service & communication by everyone in More

by JENNIFERPSANTANGELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Onix Hernandez
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Aug 02, 2021 -

Brickell Buick & GMC responded

Dear Jennifer. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

August 02, 2021

My service was excellent! My concierge was extremely My service was excellent! My concierge was extremely knowledgeable and very professional with assisting me with my vehicle service. Additionally, t More

by TSCOTT1906
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Aug 18, 2021 -

Brickell Buick & GMC responded

Dear Valued Customer It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

August 02, 2021

Richard Villasmil was an exceptional car dealer. Joshua was a excellent finance manager. I recommend everyone go and buy a car from them. Excellent customer service More

by cajari910
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Villasmil , Joshua Gonzalez
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Aug 17, 2021 -

Brickell Buick & GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

Siempre es bueno sentirse en familia sigan siendo los numero #1siempre es bueno llegar y estar en un lugar agradable los recomiendo sigan asi l More

by MDAILIESEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Aug 17, 2021 -

Brickell Buick & GMC responded

Dear Valued Customer It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

July 30, 2021

The recall repair took less time than expected. All went very well. Many thanks to Yensenia Sesin for all her help and support. Thank you. More

by Fizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesia
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Aug 16, 2021 -

Brickell Buick & GMC responded

Dear Fizz It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

July 30, 2021

Had a wait-for service appt. Instead of waiting for my car, I was lyfted back home. Called 1 hour later to pick up car. More

by DIONNECOBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer was hospitable and ensured my highest level of satisfaction.
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Aug 16, 2021 -

Brickell Buick & GMC responded

Dear Dionne. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

July 30, 2021

they are very nice and hospitable, also super friendly and very helpful, they make sure everything is perfected for you and it was overall a great experience. More

by KATELYNJX29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2021 -

Brickell Buick & GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2021

Excelente gracias ah todo por su servicio siempre es bueno sentirce como en 🏡los mejores en todo sigan asi siendo los numero uno en todo More

by MDAILIESEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Report | Print
Aug 16, 2021 -

Brickell Buick & GMC responded

Dear Value customer It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. You may soon receive a survey concerning your service experience. This is my Team’s Report Card. Survey asks if you were Completely Satisfied. Anything less than Excellent in this box will be a failing grade for my Service Team. If for any reason you do not feel you can give my Team a Completely Satisfied grade, do not hesitate to contact me personally. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day! Onix O Hernandez Service Director Brickell BUICK/GMC Division of BRICKELL MOTORS 665 SW 8th Street, Miami FL 33130 Office: 305.777.2822 Email:Onix.hernandez@brickellmotors.com www.BrickellBuickGMC.com www.BrickellMotors.com

July 29, 2021

I want to thanks the brickell motors team in special to Joel my sales man I’m really happy with my purchase and the service team too u guys treat me like family and very professional I appreciate that. More

by ramon777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Millian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Ferreira
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Aug 16, 2021 -

Brickell Buick & GMC responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 28, 2021

Muy buena atención y servicio excelente, un trato familiar, quede satisfecha con la venta, muchas gracias a todos los involucrados. Especialmente a Grisy, por su atencion More

by ZOILA_ESPINOSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grisy Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2021 -

Brickell Buick & GMC responded

Hola, nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo. ¡Valoramos sinceramente su negocio y esperamos su próxima visita!

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