Brickell Buick & GMC

The Brickell Motors is outstanding. I have used them since I purchased my automóvile my at the very same location. They have a very professional and country's Service manager And Jonathan Diaz. T since I purchased my automóvile my at the very same location. They have a very professional and country's Service manager And Jonathan Diaz. The visit was yo address staffing issue I had with my Pontiac G6. It was handled with a great deal of professionalism. So far I am very happy with the service. I feel confident that if I do have any recurring issues. I can contact the Service Manager and address my concerns directly with him. As he provided to me his personal service card. I would like to commend the Briickell Motors for an excellent service provided. I More

I don’t understand how can a dealer keep my GMC Yukon Denali for 2 weeks and they couldn’t figure out what wrong with it Denali for 2 weeks and they couldn’t figure out what wrong with it More

Awesome service, clean and fast. I love this place. I really appreciate the wonderful mood that always I breath in the entire Dealership. Thanks a lot really appreciate the wonderful mood that always I breath in the entire Dealership. Thanks a lot More

Muy buena experiencia desde el comienzo cuando saqué cita. Text messages con recordatorios y actualizaciones. Todos los empleados super amables y con conocimiento. Super recomendable cita. Text messages con recordatorios y actualizaciones. Todos los empleados super amables y con conocimiento. Super recomendable More

Excellent service. The staff was very friendly and very knowledgeable. They explained what they were going to do and they informed me when my car would be ready. They gave me the right amount of time knowledgeable. They explained what they were going to do and they informed me when my car would be ready. They gave me the right amount of time More

Josh from finance did a wonderful job. Mario, Diego and Albert were amazing and was always so helpful and attentive. Thank you for everything you did. Albert were amazing and was always so helpful and attentive. Thank you for everything you did. More

Luis Arriete outstanding thank you very much for your help He was the one who took me through this process of leasing a new car on an smooth way help He was the one who took me through this process of leasing a new car on an smooth way More

Onix understood my unique situation of frustration and addressed it. To assist guest, I suggest giving them a breakdown of services to prevent he said/she said scenarios addressed it. To assist guest, I suggest giving them a breakdown of services to prevent he said/she said scenarios More

JC was an excellent sales rep to deal with and made the transaction very smooth and professional! Would definitely recommend to friends. Also very patient as well transaction very smooth and professional! Would definitely recommend to friends. Also very patient as well More

*UPDATE*Mr. Oinx Hernandez called and apologize for the *UPDATE* Mr. Oinx Hernandez called and apologize for the bad service experience and was able to help with the car keys in replacing the battery. He i *UPDATE* Mr. Oinx Hernandez called and apologize for the bad service experience and was able to help with the car keys in replacing the battery. He is a true representation of a customer service. Arrived at 2:50pm asked if I had an appointment and ask for my name. Gentleman told me to sit down and one of the advisor would call me. Had an appointment at 3:15pm. Received a call in the morning to confirm the service. 3:24pm a guy comes in and says just an oil change. Didn’t mention his name or even verified if I was the person from the vehicle. Didn’t verify any information. Just ask if I wanted something to drink and that’s it. 4:38pm stood up to see why is was taking so long. Asked him about the key battery and advisor said he would let me know. When I told him about it he didn’t remember and then proceeded to tell me that they don’t have the battery and come back on Tuesday. Told me I had to pay $76.75 was not advice at all of the total beforehand. Did not receive a receipt or any paperwork of what was done to my car More