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Brickell Buick & GMC
Miami, FL
2,132 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,132 reviews
October 13, 2020
Excellent experience in booking appointment, dropping off vehicle and overall service work. Advisor (Jonathan) kept me informed of status throughout. When the time came to pick it up and I couldn’t make it t vehicle and overall service work. Advisor (Jonathan) kept me informed of status throughout. When the time came to pick it up and I couldn’t make it they delivered the car to my office. More
by CPA24
Verified CustomerEmployees Worked With
Jonathan Diaz
October 13, 2020
Good service but if I change the Oil and rotate the tires because they weren’t balanced at the time?? Although the attention is magnificent because they weren’t balanced at the time?? Although the attention is magnificent More
by DEMYT3VG
Employees Worked With
Veronica Yaugel, Jonathan Diaz, Onix Hernandez
October 12, 2020
Profesional service, dealer need more loaner cars so you can offer a better cx service but other than that very well Busines oriented and fast services.... can offer a better cx service but other than that very well Busines oriented and fast services.... More
by rodneyfer
Employees Worked With
Veronica Yaugel
October 09, 2020
The service at this dealership is 100% excellent they are very helpful especially Jonathan I am very pleased with the work and maintenance that they do And I’m very satisfied very helpful especially Jonathan I am very pleased with the work and maintenance that they do And I’m very satisfied More
by Heidygaytan
Employees Worked With
Jonathan Diaz
October 09, 2020
Yesenia Sesin was very friendly and customer service was excellent. Transportation pickup and drop off was promptly. Nicely done✔ Waiting on Yesenia's call for a b/o part. excellent. Transportation pickup and drop off was promptly. Nicely done✔ Waiting on Yesenia's call for a b/o part. More
by JMM_18@COMCAST.NET
Employees Worked With
Yesenia Sesin
October 08, 2020
Excellent service, I don’t take my car anywhere else. The crew there is very professional, they communicated with me well throughout the process all day and even delivered the vehicle to my home. Can’t The crew there is very professional, they communicated with me well throughout the process all day and even delivered the vehicle to my home. Can’t thank them enough! More
by Julia S
Employees Worked With
Other Employees :
Mario R. Diaz, Joshua Gonzalez, Veronica Yaugel, Jonathan Diaz, Mario Murgado JR
October 06, 2020
I had a great experience at this dealership. They went out of their way to get me the greatest deal! I would definitely recommend them! out of their way to get me the greatest deal! I would definitely recommend them! More
by dsg26102010
October 06, 2020
Brickell Buick GMC is a place where everyone is family, not only you can find the best prices and inventory, but the customer service and location will make you feel like there is no better place to be tak not only you can find the best prices and inventory, but the customer service and location will make you feel like there is no better place to be taken care off when it comes to vehicle necessities. Thank you guys for everything you do every day for your community! More
by gtorres
Employees Worked With
Other Employees :
Mario R. Diaz, Alexis Gonzalez, Joshua Gonzalez, Ruy Gutierrez, Carlos Hernandez, Raul Feliu
October 06, 2020
The service was great!!! Thank you Veronica for such a great Service. I also want to thank Nick from parts he also was a big help thanks Nick.... great Service. I also want to thank Nick from parts he also was a big help thanks Nick.... More
by Fritzcharles23
Employees Worked With
Veronica Yaugel
October 01, 2020
The Brickell Motors is outstanding. I have used them since I purchased my automóvile my at the very same location. They have a very professional and country's Service manager And Jonathan Diaz. T since I purchased my automóvile my at the very same location. They have a very professional and country's Service manager And Jonathan Diaz. The visit was yo address staffing issue I had with my Pontiac G6. It was handled with a great deal of professionalism. So far I am very happy with the service. I feel confident that if I do have any recurring issues. I can contact the Service Manager and address my concerns directly with him. As he provided to me his personal service card. I would like to commend the Briickell Motors for an excellent service provided. I More
by CASTILLOANGELALBERTO
Employees Worked With
Stephanie Lavastida, Jonathan Diaz
