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Brickell Buick & GMC

Miami, FL

4.5
2,071 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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665 SW 8th St

Miami, FL

33130

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Showing 2,071 reviews

February 05, 2020

Muy buena actitud amabilidad y atención de parte Jonathan mas que un servicio brinda su amistad y dedicación Muy contento y satisfecho a el y su equipo de trabajo y todos sus mecánicos para atend More

by MILENA-087
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Feb 11, 2020 -

Brickell Buick & GMC responded

We appreciate the kind words. We look forward to seeing you again in the future! Mario Diaz (Mario.Diaz@BrickellMotors.com), 305.777.2801

February 04, 2020

The Manager Jonathan is very professional. Jonathan is Always very attentive and answers all questions asked with great knowledge. Great worth ethic and is a great team player More

by MAXIMA0408
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz
Feb 11, 2020 -

Brickell Buick & GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Mario Diaz (Mario.Diaz@BrickellMotors.com), 305.777.2801

February 02, 2020

Disappointing used car sales department I went to the dealership to purchase a used vehicle. At first everyone was courteous, helpful. When I was negotiating the final price with the sales m More

by SP
Recommend Dealer
No
Employees Worked With
Mario R. Diaz, Joshua Gonzalez, Diego Ferreira, Roberto Fuentes
January 30, 2020

Outstanding Service and Experience My battery died and I scheduled my appointment seamlessly. I have been using Brickell Motors for over 10 years and never regret servicing my vehicles More

by AlexanderAlvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Andreus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario R. Diaz, Jonathan Diaz
Jan 30, 2020 -

Brickell Buick & GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Mario Diaz (Mario.Diaz@BrickellMotors.com), 305.777.2801

January 30, 2020

All people are very nice and professional and service didn’t take to long beside that when I ask about something that I wasn’t sure they came and try to solve it More

by FRANKIERIOS3474
Recommend Dealer
Yes
Employees Worked With
Jonathan Diaz, Betty Serrano
Jan 30, 2020 -

Brickell Buick & GMC responded

Thank you for the positive review, Frankie and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Mario Diaz (Mario.Diaz@BrickellMotors.com), 305.777.2801

January 29, 2020

Happy customer happy happy happy happy happy happy happy happy happy happy Please don't ask me to write something, not fair and too much to ask. I am a happy c More

by STEVE.POWEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
Jan 30, 2020 -

Brickell Buick & GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Mario Diaz (Mario.Diaz@BrickellMotors.com), 305.777.2801

January 27, 2020

The service was Excellent. Betty was very helpful. I felling good about fix my car right there. I hope they never changed the way they work. More

by CASTILLOALEJANDRO89
Recommend Dealer
Yes
Employees Worked With
Betty Serrano
Jan 28, 2020 -

Brickell Buick & GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Brickell Buick & GMC Team

January 24, 2020

My Experience at the dealer Working with the sales man El Musico and the sales manager Alexis was excellent and the finance dept. Ruy Gutierrez was also excellent the way he expl More

by RODRIGUEZHUMBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "El Musico" Proveyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Otto VallArriete, Alexis Gonzalez, Javier Reyes, Ruy Gutierrez, Jonathan Diaz
Jan 28, 2020 -

Brickell Buick & GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Brickell Buick & GMC Team

January 24, 2020

The agents in service department are extremely helpful and courteous .. a definitely great experience ..will recommend to people in my network.. keep up the great work guys. More

by ANDYCARTINA
Recommend Dealer
Yes
Employees Worked With
Yesenia Sesin, Jonathan Diaz
Jan 28, 2020 -

Brickell Buick & GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Brickell Buick & GMC Team

January 23, 2020

Buen servicio siempre me ciento como en casa gracias ah Jonathan por atender mi inquietud algo excelente y en calidad sigan así al mismo 100%👍 More

by MDAILIESEL
Recommend Dealer
Yes
Employees Worked With
La mucha que estuvo con jonathan no me se el nombre y gracias Antonio.., Jonathan Diaz
Jan 28, 2020 -

Brickell Buick & GMC responded

Thanks for the fantastic review! We appreciate your business! Sincerely, The Brickell Buick & GMC Team

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