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Brickell Buick & GMC
Miami, FL
2,086 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,086 reviews
February 26, 2020
Excellent serviceHe provided great service. Explained Excellent service He provided great service. Explained with detail everything needed . Easy to communicate with and very pleasant person . I was Excellent service He provided great service. Explained with detail everything needed . Easy to communicate with and very pleasant person . I was in a rush and he was able to help me with the timing More
by ANA5
Verified CustomerEmployees Worked With
Jonathan Diaz
February 26, 2020
Yesenia Sesin was very nice to work with. Very professional and responsive. She fixed an error in pricing my repairs very quickly. I will use your services again. professional and responsive. She fixed an error in pricing my repairs very quickly. I will use your services again. More
by Steven.medwin
Employees Worked With
Yesenia Sesin
February 22, 2020
The worst car buying experience I ever had, being out of state customer.Terrible communication skills starting from sales person, sales manager and including ,customer relation manager, general manager, th state customer.Terrible communication skills starting from sales person, sales manager and including ,customer relation manager, general manager, that never available, always answering recording on, never replied back, same thing with sales manager ,ignorant, poor customer service, had wait few days for massage to reply back.Specially after dealership received money for the car, even got worse, when the car was delivered, was missing floor mats, no paper work, no tags, its being over two months ,i am still waiting for my title. More
by oleg
Employees Worked With
Other Employees :
including General manager and customer relation manager, never replied back., Diego Ferreira
February 20, 2020
Jaikishin Babani was absolutely wonderful. Made the trade in of my old lease to a new lease so simple with no games. It’s my 2nd great experience with Brickell Buick and Jacki was really great. in of my old lease to a new lease so simple with no games. It’s my 2nd great experience with Brickell Buick and Jacki was really great. More
by allisonmanas
February 19, 2020
Very nice service i am impressed , i have bought cars from several dealers and this is for far the best i have been. They do anything to give you a competitive price and satsify your needs from several dealers and this is for far the best i have been. They do anything to give you a competitive price and satsify your needs More
by Crpadron97
Employees Worked With
Other Employees :
Susana Hernandez( Brickell Honda), Otto VallArriete, Joshua Gonzalez
February 19, 2020
Great service as always. Jonathan always very helpful and courteous. Rest of staff was courteous as well. Never had a bad experience with Jonathan. Will always return here courteous. Rest of staff was courteous as well. Never had a bad experience with Jonathan. Will always return here More
by falero_j
Employees Worked With
Jonathan Diaz
February 18, 2020
I enjoy going to this dealer . I always get great service and personal treatment. My service advisor jONATHAN Always takes care of us . Thanks really and personal treatment. My service advisor jONATHAN Always takes care of us . Thanks really More
by jjk512
Employees Worked With
Jonathan Diaz
February 18, 2020
My service advisor was veronica and I thank every day that I found her at the service department; she is and has been the best overall . I'm glad with my service that I found her at the service department; she is and has been the best overall . I'm glad with my service More
by RMPMOVING
Employees Worked With
Veronica Yaugel
February 14, 2020
Jackey is so professional, make the process so easy, and excellent service, I definitely go back for all my vehicles need, I highly recommend this! excellent service, I definitely go back for all my vehicles need, I highly recommend this! More
by YUENSUEN
