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Brickell Buick & GMC
Miami, FL
1,761 Reviews
A new kind of Dealership, a new kind of Experience!
Serving South Florida with the finest cars and service for over 25 years.
Brickell Motors is family owned and operated and always available because we care!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,761 reviews
Verified Customer
Helpful December 09, 2023
I gave one start to the sales rep, because he promised something that he wasn't going to do. He promised that the hitch we paid from the old car was going to be transferred to the new car. That was the d something that he wasn't going to do. He promised that the hitch we paid from the old car was going to be transferred to the new car. That was the deal we had to sign the contract, of course he said yes, it was going to be done, but sadly it wasn't like that we sign the contract and he said during the week was going to give us a call to have it change to the new car, and it's being a month since then and he never call. It's crazy how sales rep promised something that is not going to be done just to have the sale, we thought he was a person to thrust. Sadly we believe in him and we sign the contract, and what was promised to us was never done. More
by ANGELA.082
December 08, 2023
I’m a reasonable person…but this is the worst place in south Florida…by far south Florida…by far More
by leoharris1
December 07, 2023
Muy buen trato y excelente servicio siempre estuvo atenta a mantenerme informado como iba el trabajo la recomiendo a mantenerme informado como iba el trabajo la recomiendo More
by Roberto Martinez
December 07, 2023
They helped me get my car fixed quickly and easily. The drop off and pick up was simple and they were very communicative throughout the process. The drop off and pick up was simple and they were very communicative throughout the process. More
by Andy Diaz
Employees Worked With
December 05, 2023
I bring my 2022 Yukon Slt there for service. While my vehicle wasn't purchased there I am treated fairly and service is done correctly. While my vehicle wasn't purchased there I am treated fairly and service is done correctly. More
by javl613
Employees Worked With
December 02, 2023
Sold me a car that wasn’t serviced. They told me to come in a monday the following week, when I arrived they forget they told me to come, wasn’t prepared, didn’t have parts to do any s They told me to come in a monday the following week, when I arrived they forget they told me to come, wasn’t prepared, didn’t have parts to do any service. The manager manny told me the reason why this happened is because the previous manager was fired. However under Manny’s leadership the service was just as terrible. When I left Monday they told me they would call me the same day after parts was ordered to let me know when to come back to get the car serviced. It’s been 2 weeks since then and no one called me, I ended up taking the car to Chevy to get the car serviced.Chevy discovered several issues which I had to pay to fix. Manny also sold me a car with incorrect keys and it’s not a certified car with warranty as they advertised. I will have to pay Chevy to get the car certified and extend warranty as well. Manny and his team are all crooks and have no idea what they are doing! I would stay away from this dealer! The worst customer service ever! More
by sbghany
Employees Worked With
Manny!, Micheal Alfonso
December 01, 2023
Great! Veey friendly and price competitive The salesperson and the managee treat me very well, they were honest and straightforward Veey friendly and price competitive The salesperson and the managee treat me very well, they were honest and straightforward More
by JULIOJOSELABOY
November 29, 2023
Helpful, always available and easy to get a hold of. Any questions or concerns were given answers. Any questions or concerns were given answers. More
by fell_2208
Employees Worked With
