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Brickell Buick & GMC
Miami, FL
2,086 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,086 reviews
February 12, 2020
Very professional and helpful service, Veronica is very professional and helpful person in service department and always she does her job with perfection and best customer service care. professional and helpful person in service department and always she does her job with perfection and best customer service care. More
by haritash
Verified CustomerEmployees Worked With
Veronica Yaugel
February 11, 2020
My Service advisor was extremely helpful and went out of her way to make sure that I got to my final destination without any problems. She ordered my Uber and make sure all my questions were answered. her way to make sure that I got to my final destination without any problems. She ordered my Uber and make sure all my questions were answered. More
by JESSICADIPLUGIA
Employees Worked With
Veronica Yaugel
February 10, 2020
Luis Arriete and Joshua Gonzales are the best. Very helpful and super friendly. Loved that there was no pushiness for the sale. Very knowledgeable, answered every question. helpful and super friendly. Loved that there was no pushiness for the sale. Very knowledgeable, answered every question. More
by anamoser
February 07, 2020
The low oil indicator light appeared second day of purchase. I was told the oil was just changed.The metal door key was lost at dealership.Most likely misplaced when removed to place dealer key chain. purchase. I was told the oil was just changed.The metal door key was lost at dealership.Most likely misplaced when removed to place dealer key chain. I changed the dark colored oil, which was two guarts low.The guy on test drive was helpful and finance guy. More
by bigdaddy44ken
Employees Worked With
Javier Reyes, Ruy Gutierrez, Diego Ferreira
February 06, 2020
Service was smooth and great! Betty was very nice and helpful with everything I asked. Service was also very fast! Will definitely recommend to others! helpful with everything I asked. Service was also very fast! Will definitely recommend to others! More
by JONATHAN
Employees Worked With
Betty Serrano
February 05, 2020
Muy buena actitud amabilidad y atención de parte Jonathan mas que un servicio brinda su amistad y dedicación Muy contento y satisfecho a el y su equipo de trabajo y todos sus mecánicos para atend Jonathan mas que un servicio brinda su amistad y dedicación Muy contento y satisfecho a el y su equipo de trabajo y todos sus mecánicos para atender y cumplir con las peticiones del cliente Muchas gracias More
by MILENA-087
Employees Worked With
Jonathan Diaz
February 04, 2020
The Manager Jonathan is very professional. Jonathan is Always very attentive and answers all questions asked with great knowledge. Great worth ethic and is a great team player Always very attentive and answers all questions asked with great knowledge. Great worth ethic and is a great team player More
by MAXIMA0408
Employees Worked With
Jonathan Diaz
February 02, 2020
Disappointing used car sales department I went to the dealership to purchase a used vehicle. At first everyone was courteous, helpful. When I was negotiating the final price with the sales m I went to the dealership to purchase a used vehicle. At first everyone was courteous, helpful. When I was negotiating the final price with the sales manager Diego, I mentioned to him about weathertec floor mats and cargo liner. He stated that he couldn't lower the price but he can include the weathertec mats for my vehicle as part of the deal. I even mentioned the cup phone adapter and he said he would look into it. Vehicle purchase was November 26, 2019 and up to this day I have not been able to reach Diego after leaving him numerous messages. I have also attempted to contact Mr. Mario Diaz (General Manager) but I have not had any luck. My salesman Roberto Fuentes is no longer employed there who did not help any after the deal was made. He just referred me to Diego. Is this th kind of experience a customer should have? More
by SP
Employees Worked With
Mario R. Diaz, Joshua Gonzalez, Diego Ferreira, Roberto Fuentes
January 30, 2020
Outstanding Service and Experience My battery died and I scheduled my appointment seamlessly. I have been using Brickell Motors for over 10 years and never regret servicing my vehicles My battery died and I scheduled my appointment seamlessly. I have been using Brickell Motors for over 10 years and never regret servicing my vehicles there. Jonathan Diaz has been there always making sure that my time and experience goes beyond any other. I was in and out in less than an hour. Thank You Jonathon and the Brickell Buick GMC Team. More
by AlexanderAlvarez
January 30, 2020
All people are very nice and professional and service didn’t take to long beside that when I ask about something that I wasn’t sure they came and try to solve it didn’t take to long beside that when I ask about something that I wasn’t sure they came and try to solve it More
by FRANKIERIOS3474
Employees Worked With
Jonathan Diaz, Betty Serrano
