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Brickell Buick & GMC
Miami, FL
2,085 Reviews
Welcome to Brickell Buick GMC, your trusted dealership for new Buicks, GMCs, and a diverse selection of used and certified pre-owned vehicles. Nestled just outside downtown Miami, we pride ourselves on delivering exceptional customer service and a seamless car-buying experience. Our modern facility offers a wide range of vehicles and a comprehensive service department to meet all your automotive needs. With a DealerRater rating of 4.7, our commitment to customer satisfaction is evident in the feedback from our valued clients. Visit us at Brickell Buick GMC to see why our customers consistently choose us for their automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,085 reviews
July 01, 2019
Thanks to Betty Serrano Betty Serrano always send me home with a smile she's amazing and very helpful. She make sure the problem you come with solve before you walk out the d Betty Serrano always send me home with a smile she's amazing and very helpful. She make sure the problem you come with solve before you walk out the door. More
by Jean
Employees Worked With
Betty Serrano
June 29, 2019
Great experience The service was first class I was very pleased with the whole experience very satisfied the vehicle was done right away and I was back to work . The service was first class I was very pleased with the whole experience very satisfied the vehicle was done right away and I was back to work . More
by MGUTIERREZ1205
Verified CustomerEmployees Worked With
June 28, 2019
Otto,Joshua and Jackie Babani are awesome ! Had a great experience overall. Everyone went above and beyond to meet my expectations with this purchase. Aside from great pricing their customer se Had a great experience overall. Everyone went above and beyond to meet my expectations with this purchase. Aside from great pricing their customer service is second to none. Thank you very much. More
by IVAN03118
Employees Worked With
Other Employees :
Otto VallArriete, Joshua Gonzalez
June 27, 2019
Never a disappointment! Johnathan and Chris are the best! Always giving exceptional customer service. They make me feel like we are family and not a “customer”. I like that I Johnathan and Chris are the best! Always giving exceptional customer service. They make me feel like we are family and not a “customer”. I like that I am always updated on the status of my vehicle and that Chris makes recommendations to ensure that vehicle stays a reliable form of transportation for my family and I. More
by ANICIATREE
Employees Worked With
Jonathan Diaz, Chris Starr
June 25, 2019
Very pleased I was pleasantly surprised to be helped so quickly. I had Jonathan as my rep and he was helpful and polite. Thank you very much! I was pleasantly surprised to be helped so quickly. I had Jonathan as my rep and he was helpful and polite. Thank you very much! More
by ldr2002us
Employees Worked With
Jonathan Diaz
June 24, 2019
Service is what you want! Service is what you get! I made an appointment for 8am, and was out by 9am. Great team work by everyone at Brickle Buick. Very impressed with everyone’s professionalism. I made an appointment for 8am, and was out by 9am. Great team work by everyone at Brickle Buick. Very impressed with everyone’s professionalism. More
by BLUGARDO
Employees Worked With
Jonathon Fiad
June 24, 2019
Great job !!!!! This is a great place to use when your vehicle need to be fix. Customer services is very professional.I was working in accounting department for 5 yea This is a great place to use when your vehicle need to be fix. Customer services is very professional.I was working in accounting department for 5 years and I have nice memories of this place of work More
by MMIRABET
Employees Worked With
Other Employees :
Mario R. Diaz, Javier Reyes, Juan "JC" Rios, Veronica Yaugel, Gustavo Guerra
June 24, 2019
Michael Michael was courteous, kind and sufficient. He is a good asset to your company hands down! Michael made sure I was comfortable while conducting bu Michael was courteous, kind and sufficient. He is a good asset to your company hands down! Michael made sure I was comfortable while conducting business and made the transaction a walk in the park More
by Madison24e
Employees Worked With
Michael Alfonso
June 24, 2019
Excellent service excellent service!! Carlos Blanco helped me out with everything I needed. He was very attentive and answered all the questions I asked. Has a lot of e excellent service!! Carlos Blanco helped me out with everything I needed. He was very attentive and answered all the questions I asked. Has a lot of experience More
by DutchySplitta
June 22, 2019
Professional, approachable and helpful I would used the word "integrity," which we know is pretty rare in this business. Scheduling was very easy, their time estimate accurate and custome I would used the word "integrity," which we know is pretty rare in this business. Scheduling was very easy, their time estimate accurate and customer service....first-rate. I will highly recommended. More
by SUAREZ_MAYTE
Employees Worked With
Jonathan Diaz, Mario R. Diaz, Veronica Yaugel
